Support » Plugin: Google Analytics for WordPress by MonsterInsights » Excellent support of the Pro version

  • newsthump

    (@newsthump)


    The plug-in itself is excellent, and relatively straightforward to use – but like so many plug-ins today, has a paid-for Pro version available. However, unlike many of the other plug-ins, this paid for version was definitely worth it. The included add-ons were super useful for conversion tracking, but the stand-out for me was the customer support. My query was responded to within a few hours, and involved them investigating my WordPress install and my Google Analytics account. They found the issue AND corrected it, all within 24 hours. I was particularly impressed as it turned out the issue wasn’t even with their plug-in, but the theme I was using (and yet they STILL fixed it! That’s going above and beyond).

    I would highly recommend them.

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