Excellent support for a complex Stripe SEPA issue

  • ideafr

    (@ideafr)


    3 months, 2 weeks ago

    I had a complex issue involving WooCommerce Subscriptions, Stripe SEPA renewals and a separate WooCommerce admin JavaScript problem. The support team stayed engaged throughout the investigation, reviewed the evidence I collected, accessed my site (with my permission), and helped identify the renewal issue. During the process I also discovered an unrelated problem in my child theme that was causing WooCommerce admin pages to fail. Overall, the support was patient, thorough and collaborative. Thank you!

Viewing 1 replies (of 1 total)
  • Plugin Support Thu P. a11n

    (@thup90)

    3 months, 1 week ago

    Hi @ideafr,

    Thanks for taking the time to share this review!

    I’m glad we could stay with you through the full investigation and help narrow down what was happening with the WooCommerce Subscriptions + Stripe SEPA renewal flow. It’s also great that you were able to identify the separate child theme JavaScript issue impacting WooCommerce admin pages along the way.

    We really appreciate your patience and collaboration, and we’re here if anything else comes up!

Viewing 1 replies (of 1 total)

You must be logged in to reply to this review.