The plugin installed no problem and I found customizing the form very straight forward and easy. I was having problems with some CSS though. I contacted support and after a few emails back and forth got some code changed. I'm just learning CSS, maybe the instructions weren't as obvious to me as they would have been to someone with more knowledge of this but Karen from the Support Team was awesome - always a quick reply and so helpful. Thank you so much for your help! I love this plugin!!