Support » Plugin: Download Monitor » Excellent Support

  • watermelonkid

    (@watermelonkid)


    Had an issue with my host (WP Engine) caching/filtering of cookies getting in the way of some functionalities with Download Monitor and the paid Gravity Forms Lock add-on.

    The support at Download Monitor extremely patient as we stepped looking for the cause. They spent a lot of time testing and troubleshooting with us, ultimately discovering the issue and providing a recommendation for WP Engine which fixed the issue.

    I’ll be honest, these kind of interactions with WordPress plugin creators usually don’t go that well, but I was super impressed with Download Monitor.

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  • Plugin Support mplusb

    (@mplusb)

    Thank you so much for the kind review! We appreciate it!

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