Excellent Plugin! All you need for mailing

  • WebStar

    (@vertsman)


    1 year ago

    Excellent plugin with almost all functions that needed for emailing. Nice statistics board to see your mailing results. Good integration with Woocommerce and options to customize Woocommerce (and general) email templates.
    Cons: No RTL support. Waitng a lot time (up to 10 days) to approve new account for mailing. No email or phone/chat for support, only “contact form”.

Viewing 1 replies (of 1 total)
  • Plugin Support Gui A. a11n

    (@guicmazeredo)

    1 year ago

    Hi @vertsman ,

    Thanks a lot for taking the time to give your feedback. We are happy to hear that MailPoet has almost all the features you need.

    Indeed, we currently don’t have RTL support. We have a feature request here. I’d recommend adding your vote there. The more votes, the higher the chances of having this feature prioritized.

    I’m sorry to hear about the time it took for your plan to get approved. That’s definitely not expected. Normally, plans get approved in up to 48 hours unless adjustments are needed to align the website and subscribers list with the MailPoet Sending Service Anti-Spam policy.

    As for the support channels, we offer email support for customers with paid plans here. We also offer support by email for presales and account or billing issues through this form (for both users with paid and free plans). If you have an issue with the plan approval in the future, you can use this form.

    And our forums are dedicated to users with free plans.

    I hope this clarifies. Once again, thank you for leaving a review!

Viewing 1 replies (of 1 total)

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