Support » Plugin: Request Form for Zendesk » Excellent Plugin

  • I’m currently building a new Knowledge Base and wanted to use WordPress for the customer-facing front-end and Zendesk for the ticketing backend. Thus it was important to be able to integrate WordPress and Zendesk.

    Zendesk do provide their own official plugin, which provides single sign-on capability (great) but their “Web Widget” for logging new tickets is embedded in the WordPress dashboard (rather than a page). That’s a severe limitation.

    This plugin solves that limitation. You are able to embed a Zendesk ticket logging form onto a page, and even customize the number of fields to show and add things like a redirect URL on submit. I would like to thank the authors for sharing this, great work.

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  • Plugin Author pipdig


    Hey qiubov,

    This is exactly why we created this plugin for on our own support site intially. So I’m really glad to hear you’ve found it useful too 🙂

    Thanks for taking the time to leave a review!


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