I use this plugin to run an online business directory. It's been the only one that works with the theme I chose but when an update came along I found that it wasn't compatible with another plugin I used for adding columns so I rolled back to an older version and was ok with it. I later received an email that the google maps module had been updated, without expecting any response I emailed them with my issue and within hours, the developers were working on figuring out my issue. By the next day I received a solution and it had to do with.... User error :/ I had not realized the newest BD version required enabling short codes as a security measure. I logged in to my site, checked it off as I was told, a viola! my site was running the latest BD version and compatible with my columns plugin. Truly great support!