Excellent customer service
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I bought the pro version with an interest to use Timeline graphs, and ran into issues reproducing the sample in my website (http://sgowtham.com/journal/2016-ragnar-trails-northwoods/). The support staff (including the CTO) took a few iterations of back and forth communication but were pleasant to work with, understood the issue, shared videos of what we were doing and seeing, and we eventually came up with a solution in a relatively short time.
I’m quite happy with paying the $ for the pro version and the support that it comes with. I’d recommend it without any reservation to anyone in need of these new features.
Best,
Gowtham
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