Plugin Author
Niloy
(@niloybrightvessel)
Hi @zayday,
We did not find any issue like this when we tested it.
But we will check this for you.
kindly fill up this form for quick support https://brightplugins.com/support/
Hi @zayday
A lot of time goes into creating, supporting, and offering plugins for free. This is what makes the WordPress community awesome. So allowing us to help fix this issue vs. just a bad rating will support not just you but also the entire community.
The plugin is brand new and only .02 version as stated but we do support and I am sure can fix your issue
Thanks,
Judd
@zayday
We tested with WooCommerce payments, which is also Stripe. We could not find an issue with either setup.
Can you provide the WooCommerce System Status?
https://woocommerce.com/document/understanding-the-woocommerce-system-status-report/
Can you turn on debug mode and tell us what the error is.
Debugging in WordPress
Alternatively, you can go to our support page and reach out to us there.
Thanks,