Support » Plugin: EWWW Image Optimizer » EWWW- cannot insall optipng , giffscle jpegtran update

  • Resolved adamNC


    Hi the Jpeg optimisation works but cannot get pngs or giffs to work because it is telling me they are not installed. I am on a Mac using Dreamweaver via FTP to upload the optipng (and other) scripts. They are in the correct folders as requested on the plugins settings page but dont seem to be working : –

    Plugin Status

    If updated versions are available below, you may need to enable write permission on the wp-content/ewww folder to use the automatic installs.
    *Updates are optional, but may contain increased optimization or security patches

    jpegtran: UPDATE AVAILABLE* Install automatically | manually version: Independent JPEG Group’s JPEGTRAN, version 8b 16-May-2010
    optipng: MISSING Copy binary from /hermes/bosweb/web229/b2295/ipg.ecapcom/now/wp-content/plugins/ewww-image-optimizer/ to /hermes/bosweb/web229/b2295/ipg.ecapcom/now/wp-content/ewww/ or Download optipng source
    gifsicle: MISSING Copy binary from /hermes/bosweb/web229/b2295/ipg.ecapcom/now/wp-content/plugins/ewww-image-optimizer/ to /hermes/bosweb/web229/b2295/ipg.ecapcom/now/wp-content/ewww/ or Download gifsicle source
    pngout: MISSING Install automatically | manually – Pngout is free closed-source software that can produce drastically reduced filesizes for PNGs, but can be very time consuming to process images
    GD: OK   Imagemagick ‘convert’: OK
    safe mode: Off  exec(): OK  shell_exec(): OK  finfo: MISSING  getimagesize(): OK  mime_content_type(): MISSING
    Operating System: Linux

Viewing 9 replies - 1 through 9 (of 9 total)
  • Plugin Author nosilver4u


    are you on an intel or powerpc mac?
    Oh, and what version of Mac OSX?

    I am on an Intel mac ( Mac Pro 2×2.26 Ghz Quad-Core Intel Xeon ,12GB Ram)

    running Max OS X 10.8.2

    Plugin Author nosilver4u


    sorry, I misread your post. It appears you are on the same webhost as another user having the exact same trouble. We’ve reached a bit of a dead-end on that thread also. I’d like to try and contact your webhost directly to see if there is any way to resolve the issue. What is their website address?

    They are

    I asked them about this problem- they simply suggested I ftp up the scripts to the correct places which is what i have done. I can email you a screen shot of the folder structure I have on the server if helpful?

    And if you can tell me the exact correct question to pose to them- i can use my login /paid support to ask them .

    Plugin Author nosilver4u


    First, I would clarify with them that optipng and gifsicle are actual binaries/executables. They are NOT scripts. There is a pretty significant difference.

    Then, here’s a few things I would ask.

    1. Can they login to your shared server and see if the optipng and gifsicle binaries actually work? Something like these should give us some nice version information:
    /hermes/bosweb/web229/b2295/ipg.ecapcom/now/wp-content/ewww/optipng -v
    /hermes/bosweb/web229/b2295/ipg.ecapcom/now/wp-content/ewww/gifsicle --version

    2. Do they have any security restrictions in place that would prevent php from running executables via the exec() and system() functions. Most notably, we’ve found that Apache ITK is problematic.

    In the meantime, something for you to try. Put this in a file called test.php, upload it to your server, and see if it outputs anything:

    echo shell_exec('/hermes/bosweb/web229/b2295/ipg.ecapcom/now/wp-content/ewww/optipng -v');
    echo "<br>";
    echo shell_exec('/hermes/bosweb/web229/b2295/ipg.ecapcom/now/wp-content/ewww/gifsicle --version');

    Thanks .

    Sorry but how do i do the above?

    Should I copy into Terminal or what?

    I can log into my shared server (ipage) and this presents me with a control panel (icons). these are copied below . Which of these (if any ) should i use to answer your query above?

    .htaccess Editor
    Archive Gateway
    CGI and Scripted Language Support
    Disk Usage
    FrontPage Extensions
    Google Services for Websites
    MySQL Database
    Secure Server
    Server Information
    ShopSite Starter
    Visitor Statistics
    WebSite Creator by CM4all
    Weebly Drag and Drop Builder
    WordPress Themes by TemplateMonster
    goMobi Site Builder

    Plugin Author nosilver4u


    PHP files are just plain text files with a .php at the end. Generally, you can just save the file with your text editor (not sure what that is on a mac), and then upload it to your server. Since you are using dreamweaver, you can just create a new php file in dreamweaver, and upload it to your server. Then you simply enter the address to the file in your web browser and see what it displays. For example, if you put it in this folder on your ipage server: /hermes/bosweb/web229/b2295/ipg.ecapcom/now/

    You would enter something like this in your web browser:

    OK . I have finally got the answer from my shared server- not the one i wanted though!


    Thank you for your reply.

    Unfortunately its not supported on our shared server. I suggest you to switch to the VPS hosting. We do not provide Virtual Private Server hosting. However, you can sign for VPS under our sister company IPOWER by going to: .

    If you have any further questions, please don’t hesitate to contact us. We are available 24×7.


    Vinson Venzor
    Customer Support

    Plugin Author nosilver4u


    good to know. If you are ever looking for a better shared hosting plan, I recommend bluehost or dreamhost.

Viewing 9 replies - 1 through 9 (of 9 total)
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