• Trying to use this plugin and enter all of the eWay information required.

    On testing an order I get the following error

    Transaction failed
    V6111: Unauthorized API Access, Account Not PCI Certified
    V6010: Invalid TransactionType, account not certified for eCome only MOTO or Recurring available

    WP Version
    PHP 8.2.27
    Plugin Version: Version 5.3.0

Viewing 1 replies (of 1 total)
  • Plugin Author webaware

    (@webaware)

    G’day wlawson68,

    The error does indicate a failure of Client Side Encryption (CSE). It means that the card number was sent in clear text to Eway, instead of being encrypted as was expected for your account. Usually this means an error in JavaScript that prevented the CSE script from running, and the purchase was submitted without encryption.

    Often this is caused by some form of JavaScript optimisation, e.g. by a caching / optimising plugin. Sometimes it’s caused by an error in some other script, breaking scripts that run after the faulty script. Check your browser console (F12 in most browsers) for errors. If you have any JavaScript optimisation, start by disabling that and see if it helps.

    On very rare occasions, it can be caused by a template not calling wp_footer() to add footer-enqueued scripts, or by a PHP error before that function is called. View source to see if the closing body and HTML elements are present, and that other footer scripts are included.

    cheers,
    Ross

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