Title: eway fields are missing Last modified: March 14, 2024 --- # eway fields are missing * [nikdow](https://wordpress.org/support/users/nikdow/) * (@nikdow) * [2 years ago](https://wordpress.org/support/topic/eway-fields-are-missing/) * A similar query was raised here: [https://wordpress.org/support/topic/credit-card-input-fields-dont-always-appear-on-checkout-page/](https://wordpress.org/support/topic/credit-card-input-fields-dont-always-appear-on-checkout-page/) However in our case the fields are absent always.Tried using the storefront theme, this changed the issue to an endless loading png and still no payment fields. * ![](https://drive.google.com/file/d/10NLHlrvPtoLCnGRh8n-h_cy4sTibGuSx/view?usp =sharing) * [https://drive.google.com/file/d/10NLHlrvPtoLCnGRh8n-h_cy4sTibGuSx/view?usp=sharing](https://drive.google.com/file/d/10NLHlrvPtoLCnGRh8n-h_cy4sTibGuSx/view?usp=sharing) * Then I disabled all plugins except for WooCommerce and WooCommerce Eway Payment Gateway, still the same endless loading png. * We don’t have any server-side caching. * I checked WooCommerce -> status -> logs but nothing relevant appears there. * Looking at the HTML, using our original theme, the HTML for the labels is there but there is no tag anywhere, except for some hidden fields. Using the storefront theme, there are a lot of JS errors (dozens): * eway-secure-fields.js?ver=c478ae3db56065b75468:1 Uncaught Error: V6143 at secureFieldCallback( eway-secure-fields.js?ver=c478ae3db56065b75468:1:1200)at Object.f [as setupSecureField](https://wordpress.org/support/topic/eway-fields-are-missing/13?output_format=md) at Object.setupAllSecureFields (eway-secure-fields.js?ver=c478ae3db56065b75468: 1:835)at HTMLBodyElement. (eway-secure-fields.js?ver=c478ae3db56065b75468:2:5347) at HTMLBodyElement.dispatch (jquery.min.js?ver=3.7.1:2:40035)at v.handle (jquery. min.js?ver=3.7.1:2:38006)at Object.trigger (jquery.min.js?ver=3.7.1:2:70124)at HTMLBodyElement. (jquery.min.js?ver=3.7.1:2:70726)at Function.each (jquery.min. js?ver=3.7.1:2:3129)at e..each (jquery.min.js?ver=3.7.1:2:1594) * ```wp-block-code The above JS errors also appear with our original theme, but only 2 times, i.e. once for each field, then we see: Uncaught TypeError: Cannot set properties of null (setting 'disabled')at HTMLInputElement. (eway-secure-fields.js?ver=c478ae3db56065b75468:2:5983)at HTMLBodyElement.dispatch (jquery.min.js?ver=3.7.1:2:40035)at v.handle (jquery.min.js?ver=3.7.1:2:38006)at Object.trigger (jquery.min.js?ver=3.7.1:2:70124)at HTMLInputElement. (jquery.min.js?ver=3.7.1:2:70726)at Function.each (jquery.min.js?ver=3.7.1:2:3129)at e..each (jquery.min.js?ver=3.7.1:2:1594)at e..trigger (jquery.min.js?ver=3.7.1:2:70701)at HTMLInputElement. (checkout.min.js?ver=8.6.1:1:8805)at Function.each (jquery.min.js?ver=3.7.1:2:3129)(anonymous) @ eway-secure-fields.js?ver=c478ae3db56065b75468:2dispatch @ jquery.min.js?ver=3.7.1:2v.handle @ jquery.min.js?ver=3.7.1:2trigger @ jquery.min.js?ver=3.7.1:2(anonymous) @ jquery.min.js?ver=3.7.1:2each @ jquery.min.js?ver=3.7.1:2each @ jquery.min.js?ver=3.7.1:2trigger @ jquery.min.js?ver=3.7.1:2(anonymous) @ checkout.min.js?ver=8.6.1:1each @ jquery.min.js?ver=3.7.1:2each @ jquery.min.js?ver=3.7.1:2success @ checkout.min.js?ver=8.6.1:1c @ jquery.min.js?ver=3.7.1:2fireWith @ jquery.min.js?ver=3.7.1:2l @ jquery.min.js?ver=3.7.1:2(anonymous) @ jquery.min.js?ver=3.7.1:2load (async)send @ jquery.min.js?ver=3.7.1:2ajax @ jquery.min.js?ver=3.7.1:2(anonymous) @ jquery-migrate.min.js?ver=3.4.1:2e. @ jquery-migrate.min.js?ver=3.4.1:2update_checkout_action @ checkout.min.js?ver=8.6.1:1setTimeout (async)update_checkout @ checkout.min.js?ver=8.6.1:1dispatch @ jquery.min.js?ver=3.7.1:2v.handle @ jquery.min.js?ver=3.7.1:2trigger @ jquery.min.js?ver=3.7.1:2(anonymous) @ jquery.min.js?ver=3.7.1:2each @ jquery.min.js?ver=3.7.1:2each @ jquery.min.js?ver=3.7.1:2trigger @ jquery.min.js?ver=3.7.1:2init_checkout @ checkout.min.js?ver=8.6.1:1dispatch @ jquery.min.js?ver=3.7.1:2v.handle @ jquery.min.js?ver=3.7.1:2trigger @ jquery.min.js?ver=3.7.1:2(anonymous) @ jquery.min.js?ver=3.7.1:2each @ jquery.min.js?ver=3.7.1:2each @ jquery.min.js?ver=3.7.1:2trigger @ jquery.min.js?ver=3.7.1:2init @ checkout.min.js?ver=8.6.1:1(anonymous) @ checkout.min.js?ver=8.6.1:1e @ jquery.min.js?ver=3.7.1:2t @ jquery.min.js?ver=3.7.1:2setTimeout (async)(anonymous) @ jquery.min.js?ver=3.7.1:2c @ jquery.min.js?ver=3.7.1:2fireWith @ jquery.min.js?ver=3.7.1:2fire @ jquery.min.js?ver=3.7.1:2c @ jquery.min.js?ver=3.7.1:2fireWith @ jquery.min.js?ver=3.7.1:2ready @ jquery.min.js?ver=3.7.1:2P @ jquery.min.js?ver=3.7.1:2eway-secure-fields.js?ver=c478ae3db56065b75468:2 Uncaught TypeError: Cannot set properties of null (setting 'disabled')at HTMLInputElement. (eway-secure-fields.js?ver=c478ae3db56065b75468:2:6044)at HTMLBodyElement.dispatch (jquery.min.js?ver=3.7.1:2:40035)at v.handle (jquery.min.js?ver=3.7.1:2:38006) ``` * This all started a couple of days ago. * The page I need help with: _[[log in](https://login.wordpress.org/?redirect_to=https%3A%2F%2Fwordpress.org%2Fsupport%2Ftopic%2Feway-fields-are-missing%2F%3Foutput_format%3Dmd&locale=en_US) to see the link]_ Viewing 1 replies (of 1 total) * Thread Starter [nikdow](https://wordpress.org/support/users/nikdow/) * (@nikdow) * [2 years ago](https://wordpress.org/support/topic/eway-fields-are-missing/#post-17499600) * Might also be relevant. We saw emails saying there was no way to pay a few days ago, so I checked the configs and the eWay API key had gone missing. So we fixed that but it didn’t affect the issue. Could be related. Viewing 1 replies (of 1 total) The topic ‘eway fields are missing’ is closed to new replies. * ![](https://ps.w.org/woocommerce-gateway-eway/assets/icon-256x256.png?rev=3231743) * [Eway Payments for Woo](https://wordpress.org/plugins/woocommerce-gateway-eway/) * [Frequently Asked Questions](https://wordpress.org/plugins/woocommerce-gateway-eway/#faq) * [Support Threads](https://wordpress.org/support/plugin/woocommerce-gateway-eway/) * [Active Topics](https://wordpress.org/support/plugin/woocommerce-gateway-eway/active/) * [Unresolved Topics](https://wordpress.org/support/plugin/woocommerce-gateway-eway/unresolved/) * [Reviews](https://wordpress.org/support/plugin/woocommerce-gateway-eway/reviews/) ## Tags * [eway](https://wordpress.org/support/topic-tag/eway/) * 1 reply * 1 participant * Last reply from: [nikdow](https://wordpress.org/support/users/nikdow/) * Last activity: [2 years ago](https://wordpress.org/support/topic/eway-fields-are-missing/#post-17499600) * Status: not resolved