Everything works, except sending notifications

  • Resolved Patricio Zamorano

    (@patricio-zamorano)


    11 years, 3 months ago

    Hi! I am using Subscribe 8.6. Until last night, when I had 5 subscribers, everything was working smoothly. Today I started promoting the website, big moment, I got 25 new subscribers, but automatic notifications for new posts are not being sent. I am still getting emails for new subscribers, I can still send previews to my email account, etc. The email account on admin corresponds to the domain as well. I spent a couple of hours with my hosting company over the phone, in case they had restrictions (against spam, email abuse, etc) but nothing. Any idea before I tried to just install everything again? That will be dramatic, since I spent a good amount of time customizing everything into Spanish. Thanks for any help, mattyrob! (I can send you the Spanish version of your files if you want to use them, no problem with that!).

    Patricio

    http://wordpress.org/extend/plugins/subscribe2/

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  • mattyrob

    (@mattyrob)

    11 years, 3 months ago

    @patricio,

    So small number of emails are sending (such as single emails for previews, new subscriber and comments) and notifications also sent for small numbers (5) but when this number grew things stopped working.

    This is fairly typical of a hosting side limitation on the number of emails allowed via a script per unit time. This is normally checked hourly but some servers are limiter to 5 minute intervals.

    You need to ask your hosting provider about their anti-spam measures for PHP generated emails. You could install a mail logging plugin to check what emails are being generated to be sure that are being made in the first instance.

    These are worth a look.

    http://wordpress.org/extend/plugins/email-log/

    http://wordpress.org/extend/plugins/wp-mail-log/

    Also, for translations it’s better to use the gettext files rather than translate inline yourself. You can access any files I have been sent here:

    http://plugins.svn.wordpress.org/subscribe2/i18n/

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