Support » Plugin: WooCommerce » Everything after /shop/ doesn't work!!

  • I received a polite email this evening from a customer saying that they couldn’t get to the cart or checkout pages.

    Upon further investigation none of the non-product pages work (cart, my a/c, etc). I’ve turned off all the plugins (even woocommerce at one point which showed the home page instead of the shop page ??) but that doesn’t seem to have made a difference. I’ve recreated all the shop sub-pages which work if they are not a sub-page of ‘shop’ (ie a parent page in their own right), but not when below ‘shop’.

    Amy ideas??

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  • What’s the URL of your Website?
    I’m having a similar problem but only the checkout page is missing.

    I’ve had to re-create a complete set of new pages (ie cart, checkout, etc) and put them under a new parent page. These are all hidden, but the shop is now working again.

    Wonder if it was something to do with a recent woo update. My last confirmed website sale was on 7th April so I’ve no idea how many sales I’ve lost out on. 🙁


    Im going to give that a try and hopefully it will be fixed.

    Plugin Author James Koster


    When something like this happens take a look at the System Status page ( WooCommerce > System Status ) to check that your pages are all set up correctly.

    James; I did & sadly it was. (Still is).

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