Title: every thing lost Last modified: August 30, 2016 --- # every thing lost * Resolved [arao](https://wordpress.org/support/users/arao/) * (@arao) * [10 years, 8 months ago](https://wordpress.org/support/topic/every-thing-lost/) * i make multi page form after form payment every info lost like uploaded file and filled field when it was not in multi page this happend in second edit(when go to payment in second time) what should i do please help me * [https://wordpress.org/plugins/gravity-forms-sticky-list/](https://wordpress.org/plugins/gravity-forms-sticky-list/) Viewing 15 replies - 1 through 15 (of 21 total) 1 [2](https://wordpress.org/support/topic/every-thing-lost/page/2/?output_format=md) [→](https://wordpress.org/support/topic/every-thing-lost/page/2/?output_format=md) * Plugin Author [fried_eggz](https://wordpress.org/support/users/fried_eggz/) * (@fried_eggz) * [10 years, 8 months ago](https://wordpress.org/support/topic/every-thing-lost/#post-6554671) * Editing a form that has payment fields is not a good idea since you would have to resubmit the payment. * Thread Starter [arao](https://wordpress.org/support/users/arao/) * (@arao) * [10 years, 8 months ago](https://wordpress.org/support/topic/every-thing-lost/#post-6554676) * i dont resubmit the form because i remove the payment section after pay i know what i am doing please dont advice me please say me what i should to do for data losing? * Plugin Author [fried_eggz](https://wordpress.org/support/users/fried_eggz/) * (@fried_eggz) * [10 years, 8 months ago](https://wordpress.org/support/topic/every-thing-lost/#post-6554698) * I have no idea. No-one has reported data loss before. * I don’t know what you meen by “i know what i am doing please dont advice me” but when giving (free) support of a (free) plugin I do not appreciate that very much. * I can try and help you but I need more info. Would it be possible for you to export your form and post a link to it here so that I can import it to my dev site? * Thread Starter [arao](https://wordpress.org/support/users/arao/) * (@arao) * [10 years, 7 months ago](https://wordpress.org/support/topic/every-thing-lost/#post-6554702) * this link in here [http://elmkav.ir/gravityforms-export-2015-09-19.json](http://elmkav.ir/gravityforms-export-2015-09-19.json) * you can see it * if you need more thing please say me * best regards * Thread Starter [arao](https://wordpress.org/support/users/arao/) * (@arao) * [10 years, 7 months ago](https://wordpress.org/support/topic/every-thing-lost/#post-6554736) * hello i found problem when i edit a form it make a null entry in sticky list and dont lost any thing why it make new entry? * Plugin Author [fried_eggz](https://wordpress.org/support/users/fried_eggz/) * (@fried_eggz) * [10 years, 7 months ago](https://wordpress.org/support/topic/every-thing-lost/#post-6554737) * You can choose if you want to keep the entry ID or create a new entry ID. Check the settings * Thread Starter [arao](https://wordpress.org/support/users/arao/) * (@arao) * [10 years, 7 months ago](https://wordpress.org/support/topic/every-thing-lost/#post-6554754) * i dont check “New entry ID” and it show me a new null entry after every update please help me * Thread Starter [arao](https://wordpress.org/support/users/arao/) * (@arao) * [10 years, 7 months ago](https://wordpress.org/support/topic/every-thing-lost/#post-6554755) * form levels first level is welcome second level is getting some info form has conditional logic that don’t show 3rd level and form will submitted i make conditional logic in second form level when user edit form 2nd dident show to user and 3rd level showed to it then go to payment and after that form submitted the problem is that new entry with no data showed to user and previous entry is not edited * Thread Starter [arao](https://wordpress.org/support/users/arao/) * (@arao) * [10 years, 7 months ago](https://wordpress.org/support/topic/every-thing-lost/#post-6554756) * should user fill every level of form every time? * Thread Starter [arao](https://wordpress.org/support/users/arao/) * (@arao) * [10 years, 7 months ago](https://wordpress.org/support/topic/every-thing-lost/#post-6554770) * if i pay you money for support can you fix it? * Plugin Author [fried_eggz](https://wordpress.org/support/users/fried_eggz/) * (@fried_eggz) * [10 years, 7 months ago](https://wordpress.org/support/topic/every-thing-lost/#post-6554784) * I’m not sure what you mean. To save the form after edit you need to go all the way through like you would the first time. * Thread Starter [arao](https://wordpress.org/support/users/arao/) * (@arao) * [10 years, 7 months ago](https://wordpress.org/support/topic/every-thing-lost/#post-6554785) * this mean i dont should hide any level? * Plugin Author [fried_eggz](https://wordpress.org/support/users/fried_eggz/) * (@fried_eggz) * [10 years, 7 months ago](https://wordpress.org/support/topic/every-thing-lost/#post-6554786) * Yes. If you hide it, it will be be saved as empty. * Plugin Author [fried_eggz](https://wordpress.org/support/users/fried_eggz/) * (@fried_eggz) * [10 years, 7 months ago](https://wordpress.org/support/topic/every-thing-lost/#post-6554787) * Like I said in my first post. Editing a form that has payment fields is not a good idea since you would have to resubmit the payment. * Thread Starter [arao](https://wordpress.org/support/users/arao/) * (@arao) * [10 years, 7 months ago](https://wordpress.org/support/topic/every-thing-lost/#post-6554789) * next problem is file upload when i want to edit entry it show “no file chosen“ how can i have it to remember uploaded file you can see my form [http://elmkav.ir/%D9%BE%DB%8C%DA%AF%DB%8C%D8%B1%DB%8C-%D8%AA%D8%A7%DB%8C%D9%BE/](http://elmkav.ir/%D9%BE%DB%8C%DA%AF%DB%8C%D8%B1%DB%8C-%D8%AA%D8%A7%DB%8C%D9%BE/) Viewing 15 replies - 1 through 15 (of 21 total) 1 [2](https://wordpress.org/support/topic/every-thing-lost/page/2/?output_format=md) [→](https://wordpress.org/support/topic/every-thing-lost/page/2/?output_format=md) The topic ‘every thing lost’ is closed to new replies. * ![](https://s.w.org/plugins/geopattern-icon/gravity-forms-sticky-list_9b65b3. svg) * [Gravity Forms Sticky List](https://wordpress.org/plugins/gravity-forms-sticky-list/) * [Frequently Asked Questions](https://wordpress.org/plugins/gravity-forms-sticky-list/#faq) * [Support Threads](https://wordpress.org/support/plugin/gravity-forms-sticky-list/) * [Active Topics](https://wordpress.org/support/plugin/gravity-forms-sticky-list/active/) * [Unresolved Topics](https://wordpress.org/support/plugin/gravity-forms-sticky-list/unresolved/) * [Reviews](https://wordpress.org/support/plugin/gravity-forms-sticky-list/reviews/) * 21 replies * 2 participants * Last reply from: [fried_eggz](https://wordpress.org/support/users/fried_eggz/) * Last activity: [10 years, 7 months ago](https://wordpress.org/support/topic/every-thing-lost/page/2/#post-6554813) * Status: resolved