• Hey there,

    I have a huge problem.
    Somehow suddenly my website doesn’t work anymore. Doesn’t matter where you click on my site, you always get to see the front-page. But the URL is showing the correct one.

    the issued problem-site: AustralianTravelTrip.com

    Does anyone know this problem and how I could solve this?
    Any quick help would be highly appreciated!
    Thank you very much.

Viewing 3 replies - 1 through 3 (of 3 total)
  • Moderator t-p

    (@t-p)

    Have you tried:
    -deactivating ALL plugins temporarily to see if this resolves the problem. If this works, re-activate them individually (one-by-one) to find the problematic plugin(s). If you can’t get into your admin dashboard, try deactivating via FTP or SFTP or whatever file management application your host provides. If applicible, also remember to deactivate any plugins in the mu-plugins folder. The easiest way is to rename that folder to mu-plugins-old.
    – To rule out any theme-specific issue, try switching to the unedited default theme (Twenty Twelve) for a moment using the WP dashboard. If you don’t have access to your admin area, you can switch to the default theme by renaming your current theme’s folder in wp-content/themes and adding “-old” to the end of the folder name using via FTP or SFTP or whatever file management application your host provides. Alternately, you can remove other themes except the default theme. That will force your site to use it.
    resetting the plugins folder by FTP or PhpMyAdmin. Sometimes, an apparently inactive plugin can still cause problems (because the hooks remain unless plugins completely removed or some plugins stick around in cached files. So by renaming the folder, you break them and force them inactive).
    – If the above troubleshooting steps fail to resolve the issue, try manually re-uploading all files and folders EXCEPT the wp-config.php file and the /wp-content/ directory from a fresh download of WordPress. Make sure that you delete the old copies of files & folder before uploading the new ones. Read the Manual Update directions first!

    Thread Starter ATT2013

    (@att2013)

    Thanks for your reply!
    Could have thought of that myself but was just too worried sth. bad happened that I was freaking out 😀

    Somehow the nextgen-gallery plugin caused this problem. Just trying to restore a back-up of this plugin from a few days ago and hope that’ll work.
    But anyway at least my site works normally again except for the gallery.

    Thank you!

    Moderator t-p

    (@t-p)

    You are welcome.:-)

Viewing 3 replies - 1 through 3 (of 3 total)
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