Everthing works except the Tooltop

  • Resolved macpuppy

    (@macpuppy)


    8 years, 1 month ago

    I have tried every combination of checkboxes, but cannot get the tooltip to appear. I really like this, and want the pro version so I can customize it, but need to get it working first. I am not seeing any JS errors.

    I’m using the Customizr (child) theme, and quite few plugins – and everything works as I would expect it to, but the tooltip doesn’t show up in any browswer. Your demo site works fine for me, btw.

    The term “SLR” should have a tooltip (and title & link, which both work) in this page:
    http://thedigitalprocess.com/how-cameras-focus-a-guide/

    • This topic was modified 8 years, 1 month ago by macpuppy.
Viewing 4 replies - 1 through 4 (of 4 total)
  • Thread Starter macpuppy

    (@macpuppy)

    8 years, 1 month ago

    Server Information
    Cm Tooltip is a mix of JavaScript application and a parsing engine. This information is useful to check if CM Tooltip might have some incompabilities with you server
    PHP Version 5.4.45 OK
    mbstring support On OK
    PHP Memory Limit 256M OK
    PHP Max Upload Size (Pro, Pro+, Ecommerce) 32M OK
    PHP Max Post Size (Pro, Pro+, Ecommerce) 48M OK
    PHP Max Execution Time 600 OK
    PHP cURL (Ecommerce only) On OK
    GD Support enabled
    GD Version bundled (2.1.0 compatible)
    GIF Read Support enabled
    GIF Create Support enabled
    JPEG Support enabled
    libJPEG Version 6b
    PNG Support enabled
    libPNG Version 1.2.49
    XPM Support enabled
    libXpm Version 30411

    Plugin Author CreativeMindsSolutions

    (@creativemindssolutions)

    8 years, 1 month ago

    The way to debug the issue is buy deactivating other plugin and checking if it works and also doing the same to the theme (replacing it)

    This will let you find the source of the conflict you are probably having

    Thread Starter macpuppy

    (@macpuppy)

    8 years, 1 month ago

    Ah yes, I checked all of the plugins yesterday, but forgot about the theme.
    And sure enough, changing the the 2015 theme, it worked fine.

    Any clues about finding the conflict within the theme?

    The tooltip works in the parent theme, but not the child theme.

    Edit: I recreated the child theme and the tooltips now work. Problem is solved.

    • This reply was modified 8 years, 1 month ago by macpuppy.
    • This reply was modified 8 years, 1 month ago by macpuppy.
    • This reply was modified 8 years, 1 month ago by macpuppy.
    Plugin Author CreativeMindsSolutions

    (@creativemindssolutions)

    8 years, 1 month ago

    Good news. Closing this thred

Viewing 4 replies - 1 through 4 (of 4 total)
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