Support » Plugin: Official Facebook Pixel » Events not triggering

  • Resolved abacola


    events such as ViewContent, AddToCart or Purchase are not triggering. How can I fix that?

    The page I need help with: [log in to see the link]

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  • They changed a file name with a previous update a couple of weeks back that deactivated the plugin.

    Then today they decided to rename maybe the same file again and for a second time it deactivated the plugin.

    Check to see if the plugin is active.

    Plugin Author Facebook


    As NightL mentioned, please check if the plugin was deactivated due to the previous update. Please update to the latest version and reactivate the plugin and try again. Thanks!

Viewing 2 replies - 1 through 2 (of 2 total)
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