Support » Plugin: Official Facebook Pixel » Events not triggering

  • Resolved abacola

    (@abacola)


    events such as ViewContent, AddToCart or Purchase are not triggering. How can I fix that?

    The page I need help with: [log in to see the link]

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  • They changed a file name with a previous update a couple of weeks back that deactivated the plugin.

    Then today they decided to rename maybe the same file again and for a second time it deactivated the plugin.

    Check to see if the plugin is active.

    Plugin Author Facebook

    (@facebook)

    As NightL mentioned, please check if the plugin was deactivated due to the previous update. Please update to the latest version and reactivate the plugin and try again. Thanks!

Viewing 2 replies - 1 through 2 (of 2 total)
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