Events Not Showing in UA Property

  • Resolved danpw

    (@danpw)


    3 years, 2 months ago

    After updating to the newest version of MonsterInsights which uses gtag, events aren’t showing up in the Google Analytics universal property. I can see the events firing properly using the GA Debugger Chrome extension but the data never comes through in the property.

    Will events only show up in GA4 properties moving forward? Or what could be preventing the events from showing up in the UA property?

Viewing 4 replies - 1 through 4 (of 4 total)
  • Thread Starter danpw

    (@danpw)

    3 years, 1 month ago

    Any updates here? This is a big issue for us.

    Thread Starter danpw

    (@danpw)

    3 years ago

    This is still an issue in plugin version 7.17.0.

    For clarification, starting in version 7.16.0, events aren’t recorded/captured in the Google Analytics universal property at all.

    Using the Google Analytics Debugger Chrome extension, I see the following:

    Processing GTAG command: ["event", "submission", {event_category: "Form", event_action: "submission", event_label: "Newsletter Sign Up (Sidebar) (ID: 4)"}]

Sending event "submission" to undefined

    Can I get any update about what could be causing the issue, or if there’s a fix in the works?

    Plugin Author chriscct7

    (@chriscct7)

    2 years, 12 months ago

    Hi there,
    I’d recommend reaching out to support team at monsterinsights.com/lite-support and they can help take a look into what the problem might be for your events.

    -Chris

    Dan Waldschmidt

    (@danielpw)

    2 years, 11 months ago

    Will do @chriscct7 – thanks for the response!

Viewing 4 replies - 1 through 4 (of 4 total)
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