Title: Events are missing information Last modified: August 21, 2016 --- # Events are missing information * [swatson12345](https://wordpress.org/support/users/swatson12345/) * (@swatson12345) * [12 years, 10 months ago](https://wordpress.org/support/topic/events-are-missing-information/) * Hello, Not sure when this happened but the information in the event page is missing i.e. the title is displayed but the dates, start time, venue details, re-occurring details etc are all missing. This used to work – any ideas how to troubleshoot this? I am on the latest version. Thanks * [http://wordpress.org/extend/plugins/event-organiser/](http://wordpress.org/extend/plugins/event-organiser/) Viewing 7 replies - 1 through 7 (of 7 total) * Plugin Author [Stephen Harris](https://wordpress.org/support/users/stephenharris/) * (@stephenharris) * [12 years, 10 months ago](https://wordpress.org/support/topic/events-are-missing-information/#post-3865787) * Sounds like the event details aren’t being added to the events page – you could try disabling other plug-ins to see if there’s a conflict, or else just include an `single-event.php` template in your theme – see: [http://wp-event-organiser.com/documentation/editing-the-templates/](http://wp-event-organiser.com/documentation/editing-the-templates/) * and use the [available functions](https://wordpress.org/support/topic/events-are-missing-information/codex.wp-event-organiser.com?output_format=md). * Thread Starter [swatson12345](https://wordpress.org/support/users/swatson12345/) * (@swatson12345) * [12 years, 10 months ago](https://wordpress.org/support/topic/events-are-missing-information/#post-3865844) * Found an issue somewhere between this and facebook like plug-in. Could this be both plug-ins are using the same functions/code? * Plugin Author [Stephen Harris](https://wordpress.org/support/users/stephenharris/) * (@stephenharris) * [12 years, 10 months ago](https://wordpress.org/support/topic/events-are-missing-information/#post-3865896) * Will look into this when I get the chance, can’t think why though! Which facebook plug-in is it? * [Donna Botti](https://wordpress.org/support/users/codezen8/) * (@codezen8) * [12 years, 9 months ago](https://wordpress.org/support/topic/events-are-missing-information/#post-3865920) * I am having this problem as well, and found the conflict exists with the Yoast WordPress SEO plug-in. I can reproduce the following when Yoast and Event Organiser are both active: * No event metadata will show when using Yoast and BOTH of the following are true for the event: 1) The Yoast meta description field is empty, and 2) The WordPress manual excerpt is blank. * If you disable Yoast, the event metadata shows. I’d appreciate it if you had a workaround to this we can put into place until a new version comes out. (also found it happens on the last update of EO which we already put in production, and we really can’t turn off either plugin). * Thanks! * Plugin Author [Stephen Harris](https://wordpress.org/support/users/stephenharris/) * (@stephenharris) * [12 years, 9 months ago](https://wordpress.org/support/topic/events-are-missing-information/#post-3865921) * Thanks for the detailed summary! It was a pretty obscure one, but those details helped nail it :). * Event Organiser basically detects if you’ve [created your own templates](http://wp-event-organiser.com/documentation/editing-the-templates/) for the plug-in to use. If not – for the single event page – it prepends the event details to the main ‘event content’. But it only does it _once_ (because of conflicts with another plug-in). * But if your event doesn’t have a meta description for opengraphs, the excerpt is used, but if that’s blank, its generated automatically from the content: that involves retrieving the content (to which EO appends the meta data). So when the content is retrieved again the plug-in doesn’t prepend it the second time. * Since Yoast’s SEO is more popular than the other plug-in, I’ll revert that fix and everything should work fine. * Though the proper solution would be to create your own `single-event.php` template: [http://wp-event-organiser.com/documentation/editing-the-templates/](http://wp-event-organiser.com/documentation/editing-the-templates/). * Update will follow shortly 🙂 * [Donna Botti](https://wordpress.org/support/users/codezen8/) * (@codezen8) * [12 years, 9 months ago](https://wordpress.org/support/topic/events-are-missing-information/#post-3865922) * New version 2.2 fixes the problem. Thanks for the fantastic turnaround on this! * FYI, I was not using the single-event.php template, but was using the event-meta- event-single.php template (although the error occurred without any templates as well.) Prior to updating to 2.2 I did add a single-event.php template based on my theme (Genesis framework) and that did correct the problem as well. * Do you recommend always using the meta template and single-event template together? * Plugin Author [Stephen Harris](https://wordpress.org/support/users/stephenharris/) * (@stephenharris) * [12 years, 9 months ago](https://wordpress.org/support/topic/events-are-missing-information/#post-3865923) * No worries 🙂 * The provided single-event.php template actually uses the event meta template. I recommend using edited copies of all the templates – if only because you can tweak them to better suite your site. * I strongly recommend using your own ‘single-event.php’ if possible – because doing so avoids are rather ugly ‘workaround’ which can in certain circumstances– as it did in this case – lead to unexpected behaviour. Viewing 7 replies - 1 through 7 (of 7 total) The topic ‘Events are missing information’ is closed to new replies. * ![](https://ps.w.org/event-organiser/assets/icon-256x256.png?rev=978123) * [Event Organiser](https://wordpress.org/plugins/event-organiser/) * [Frequently Asked Questions](https://wordpress.org/plugins/event-organiser/#faq) * [Support Threads](https://wordpress.org/support/plugin/event-organiser/) * [Active Topics](https://wordpress.org/support/plugin/event-organiser/active/) * [Unresolved Topics](https://wordpress.org/support/plugin/event-organiser/unresolved/) * [Reviews](https://wordpress.org/support/plugin/event-organiser/reviews/) * 7 replies * 3 participants * Last reply from: [Stephen Harris](https://wordpress.org/support/users/stephenharris/) * Last activity: [12 years, 9 months ago](https://wordpress.org/support/topic/events-are-missing-information/#post-3865923) * Status: not resolved