Eventos Purchase redundantes

Resolved jportizm
(@jportizm)

7 months ago

Hola, he tenido estos 2 errores y me están afectando mis métricas, alguien sabe como repararlos? Tengo instalado el pixel por medio del plugin así que no sé como podré reparar estos errores.

Alguien que me pueda ayudar?
Viewing 3 replies - 1 through 3 (of 3 total)
Plugin Support
(@babylon1999)
Hello @jportizm,

According to this article, this happens when Pixel receives many purchasing events from a single purchase.

Could you please share a copy of your site’s System Status? You can find it via WooCommerce > Status. Select “Get system report” and then “Copy for support”. Once you’ve done that, paste it here in your response.

Look forward to hearing back from you.
Thread Starter
jportizm
(@jportizm)
7 months ago
WordPress Environment

WordPress address (URL): https://partyapp.com.co
Site address (URL): https://partyapp.com.co
WC Version: 7.4.1
REST API Version: ✔ 7.4.1
WC Blocks Version: ✔ 9.4.4
Action Scheduler Version: ✔ 3.5.4
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Status report information

Generated at: 2023-03-06 17:08:38 -05:00
`
Igor H
(@ihereira)
7 months ago
Hi,
Thanks for sending the system status report.
With regard to the purchase value parameter (The first warning on the screenshot), you can try the following:
Click ignore on the Facebook side (at least temporary), this is in order to stop this warning to appear. Then clear caching and transient data, this is under WP Admin > WooCommerce > Status > Tools > WooCommerce transients > Click – Clear Transients.
Regarding the deduplication issues for purchase events (the second warning on the screenshot), please check if the solution presented on the thread below, works for you:
Deduplication issue on the Purchase Events
Please let us know if that worked for you.
Viewing 3 replies - 1 through 3 (of 3 total)
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