Title: EventIs Virtual Issue
Last modified: March 2, 2021

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# EventIs Virtual Issue

 *  Resolved [ted02](https://wordpress.org/support/users/ted02/)
 * (@ted02)
 * [5 years, 6 months ago](https://wordpress.org/support/topic/eventis-virtual-issue/)
 * Sorry, I can’t provide a link for this topic. I’m currently working on the Woocommerce
   Event Manager plugin on a local environment.
 * When I create a new Event, there is an **EventIs Virtual** textarea option under**
   Settings**. It says that any information I put in **EventIs Virtual** will be
   sent to “buyer with confirmation email”. I have tested to buy an event and got
   a confirmation email, but I don’t see this information in there. How do you set
   this up in an email notification? Correct me if I’m wrong, is the settings for
   the confirmation email on the **Email Settings** under **Events Settings**. I
   looked there, but I don’t see an option or a hint to place **EventIs Virtual**
   info.

Viewing 2 replies - 1 through 2 (of 2 total)

 *  Thread Starter [ted02](https://wordpress.org/support/users/ted02/)
 * (@ted02)
 * [5 years, 6 months ago](https://wordpress.org/support/topic/eventis-virtual-issue/#post-14123423)
 * Actually, I’m not getting a confirmation email at all. Sorry about that.. I did
   check both check box in the **Email Settings**: Processing and Completed.
 * I did get both the PDF email and the Thank You For Your Order email from Woocommerce,
   but not confirmation email from Woocommerce Event Manager.
    -  This reply was modified 5 years, 6 months ago by [ted02](https://wordpress.org/support/users/ted02/).
    -  This reply was modified 5 years, 6 months ago by [ted02](https://wordpress.org/support/users/ted02/).
 *  Thread Starter [ted02](https://wordpress.org/support/users/ted02/)
 * (@ted02)
 * [5 years, 6 months ago](https://wordpress.org/support/topic/eventis-virtual-issue/#post-14136217)
 * I’ve found my problem. No need to investigate on this. All of my order status
   were on processing, but once I’ve gotten them on ‘completed’ status I was able
   to get the confirmation email along with EventIs Virtual information.
    -  This reply was modified 5 years, 6 months ago by [ted02](https://wordpress.org/support/users/ted02/).
    -  This reply was modified 5 years, 6 months ago by [ted02](https://wordpress.org/support/users/ted02/).

Viewing 2 replies - 1 through 2 (of 2 total)

The topic ‘EventIs Virtual Issue’ is closed to new replies.

 * ![](https://ps.w.org/mage-eventpress/assets/icon-128x128.png?rev=2252722)
 * [Event Booking Manager for WooCommerce – Sell Tickets, Event Registration, RSVP & Event Calendar](https://wordpress.org/plugins/mage-eventpress/)
 * [Frequently Asked Questions](https://wordpress.org/plugins/mage-eventpress/#faq)
 * [Support Threads](https://wordpress.org/support/plugin/mage-eventpress/)
 * [Active Topics](https://wordpress.org/support/plugin/mage-eventpress/active/)
 * [Unresolved Topics](https://wordpress.org/support/plugin/mage-eventpress/unresolved/)
 * [Reviews](https://wordpress.org/support/plugin/mage-eventpress/reviews/)

 * 2 replies
 * 1 participant
 * Last reply from: [ted02](https://wordpress.org/support/users/ted02/)
 * Last activity: [5 years, 6 months ago](https://wordpress.org/support/topic/eventis-virtual-issue/#post-14136217)
 * Status: resolved