Support » Plugin: Event Tickets » Event Tickets Plus – Undefined Function

  • Resolved Dhali

    (@dhali)


    I just updated the extension “Event Tickets Plus” for the plugin “Event Tickets”

    After updating the plugins I received a Undefined Function Error for the function:

    tribe_tickets_new_views_is_enabled();

    I looked through all the files for both “Event Tickets Plus” & “Event Tickets” and found no declaration of this function.

    I have disabled the plugin “Event Tickets Plus” in order to deal with this issue.

    Is there a fix or cdn available for this problem?

Viewing 4 replies - 1 through 4 (of 4 total)
  • wpp87567

    (@robert1776)

    Same. For the moment I added to functions.php:

    function tribe_tickets_new_views_is_enabled() {
    	return false;
    }
    Niklas Johansson

    (@niklasjohansson)

    Same here, it completely crashed my site and took me a long time to get access to my site again. Had to go through both PHPAdmin and ftp! Impressive how this can be let through. Thanks @robert1776 for the quick fix, but I would expect support to fix this asap.

    Pasting the full error message below:
    Fatal error: Uncaught Error: Call to undefined function tribe_tickets_new_views_is_enabled() in /home/customer/www/lustfyllt-torslanda.se/public_html/wp-content/plugins/event-tickets-plus/src/Tribe/Assets.php:42 Stack trace: #0 /home/customer/www/lustfyllt-torslanda.se/public_html/wp-content/plugins/event-tickets-plus/src/Tribe/Service_Provider.php(76): Tribe__Tickets_Plus__Assets->enqueue_scripts() #1 /home/customer/www/lustfyllt-torslanda.se/public_html/wp-content/plugins/event-tickets-plus/src/Tribe/Service_Provider.php(54): Tribe__Tickets_Plus__Service_Provider->hook() #2 /home/customer/www/lustfyllt-torslanda.se/public_html/wp-content/plugins/the-events-calendar/common/vendor/lucatume/di52/src/tad/DI52/Container.php(480): Tribe__Tickets_Plus__Service_Provider->register() #3 /home/customer/www/lustfyllt-torslanda.se/public_html/wp-content/plugins/the-events-calendar/common/src/Tribe/Container.php(288): tad_DI52_Container->register('Tribe__Tickets_...') #4 <strong>/home/customer/www/lustfyllt-torslanda.se/public_html/wp-conten in /home/customer/www/lustfyllt-torslanda.se/public_html/wp-content/plugins/event-tickets-plus/src/Tribe/Assets.php on line 42</strong>

    Niklas Johansson

    (@niklasjohansson)

    Downloading and updating the Event Tickets Pro plugin manually solves this issue. You can find the update on your account page: https://theeventscalendar.com/my-account/downloads/

    If your update window has expired, you are out of luck (the plugin author should add in a check for this!).

    Plugin Support Sky Shabatura

    (@skyshab)

    Hi there,

    We’re not able to help with the Event Tickets Plus plugin here in the WordPress.org forums.

    For assistance with the premium plugins, please reach out over on the Events Calendar support site: https://theeventscalendar.com/support/

    Best,
    Sky

Viewing 4 replies - 1 through 4 (of 4 total)
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