Event Ticket Not Working

  • Resolved geodeyogafit

    (@geodeyogafit)


    4 years, 3 months ago

    Hi,

    I have been using the event ticket plug-in for months and everything has been working fine until today.
    For some reason when my clients go on the website to purchase a class it won’t allow them to add a ticket and instead it redirects them to another page.

    I have tried everything and nothing worked. It is pretty urgent that I get this fixed asap, as it is about my business.

    Thanks!

    The page I need help with: [log in to see the link]

Viewing 8 replies - 1 through 8 (of 8 total)
  • CherylS

    (@cheryls)

    4 years, 3 months ago

    We’re having the same issue

    RobinM123

    (@robinm123)

    4 years, 3 months ago

    I am having the same issue. Need to launch the website next week and this is now broken. Can anyone give us some help?
    Website: Notfea.net

    • This reply was modified 4 years, 3 months ago by RobinM123.
    Stephen Wick

    (@swick4556)

    4 years, 3 months ago

    You could try installing an older version of the plugin, like 4.10.8.

    CherylS

    (@cheryls)

    4 years, 3 months ago

    @swick4556 That’s exactly what I was thinking of doing, but where do I find an older version?

    Never mind. I found it.

    • This reply was modified 4 years, 3 months ago by CherylS.
    CherylS

    (@cheryls)

    4 years, 3 months ago

    Uninstalled 4.11.1 and installed 4.10.8, still doesn’t work.

    In fact, it doesn’t look any different. I thought that with the 4.11 version the increase/decrease tickets number area was supposed to look different.

    • This reply was modified 4 years, 3 months ago by CherylS.
    Stephen Wick

    (@swick4556)

    4 years, 3 months ago

    Bummer. I had a different issue which started with the 4.11 release, and downgrading fixed it.

    If you know of a version that worked, downgrade to that version. Otherwise, I would just download every version and work my way backwards until I find a version that works.

    • This reply was modified 4 years, 3 months ago by Stephen Wick.
    toscaida

    (@toscaida)

    4 years, 3 months ago

    See my reply to Cheryl in another thread just now: https://wordpress.org/support/topic/unable-to-increase-event-ticket-from-0/#post-12284703
    Apparently with v4.11 and up, there’s a major conflict with the WordPress Classic Editor plugin. If I disable that on our site (https://www.ncta.org), Events Tickets v.11 and up works again. However, at least for us, that’s only a temporary solution. We need the Classic Editor.

    Carola Berger, PhD, CT
    NCTA Webmaster

    jeremy80

    (@jeremy80)

    4 years, 3 months ago

    Hi!

    Like @toscaida said, there’s a conflict between the Classic Editor plugin and Event Tickets. Our developers are aware of this issue, which has been tagged as a high priority one. They will work on it as soon as possible 🙂

    Meanwhile, you may downgrade to Event Tickets 4.11.0, or deactivate Classic Editor.

    Thank you for your patience and understanding!

    Cheers,
    Jeremy

Viewing 8 replies - 1 through 8 (of 8 total)
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