Event Ticket generating wrong event date

  • Resolved streetpaws

    (@streetpaws)


    2 years, 5 months ago

    The tickets force me to enter a start and end date of when tickets are available. Once I publish it has the start date for the sale of the tickets as the day of my event or today instead of March of 2022. It will not let me edit it to fix it. Please help.

    The page I need help with: [log in to see the link]

Viewing 2 replies - 1 through 2 (of 2 total)
  • Plugin Support Erica

    (@eeide)

    2 years, 5 months ago

    Hi @streetpaws,

    Apologies for the issue you’re encountering!

    Start sale dictates when the tickets are available for sale. If you’re making tickets on a post or page, this field is required. If you are making tickets on an event, you don’t need to set this field – by default sales will start when you publish the event or ticket.

    Once you publish the post or event, you should have the ability to go back in and edit those dates. More information is available in this article, Creating Tickets.

    If this isn’t the case on your site, please begin by checking for theme or plugin conflicts by following the workflow in our article Testing Conflicts With Themes and Other Plugins, and let us know if you discover a conflict.

    Thank you,
    Erica

    Plugin Support masoodak

    (@masoodak)

    2 years, 5 months ago

    Hi there,

    This thread has been pretty quiet for a while, so we’re going to go ahead and close it. If you’re still looking for help with this, please do open a new thread, reference this one and we’d be more than happy to continue the conversation over there.

    Have a great day.

    Kind regards,
    Masood

Viewing 2 replies - 1 through 2 (of 2 total)
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