Title: Event Not Visible Last modified: August 22, 2016 --- # Event Not Visible * Resolved [mariojm1201](https://wordpress.org/support/users/mariojm1201/) * (@mariojm1201) * [11 years, 3 months ago](https://wordpress.org/support/topic/event-not-visible/) * Hi * I have installed woo commerce and this plugin and followed the instructions but when u select to publish the event it disappears from the calendar even when i have set it to public. Can anyone help its the event calendar here [http://www.rev.org.uk/calendar/](http://www.rev.org.uk/calendar/). Thanks * I can create a user if it helps just let me know what best. * [https://wordpress.org/plugins/opentickets-community-edition/](https://wordpress.org/plugins/opentickets-community-edition/) Viewing 13 replies - 1 through 13 (of 13 total) * [eilvbell](https://wordpress.org/support/users/eilvbell/) * (@eilvbell) * [11 years, 3 months ago](https://wordpress.org/support/topic/event-not-visible/#post-5778696) * Hello [@mariojm1201](https://wordpress.org/support/users/mariojm1201/) * We have created some detailed how-to videos on our website showing all the steps that need to be taken to make sure a new event shows up on your calendar * Please can you take a look at them to make sure you have completed all the steps * If you still have problems – please do set up an admin user account on your site and we will take a look * Chris Quadshot Tech * Thread Starter [mariojm1201](https://wordpress.org/support/users/mariojm1201/) * (@mariojm1201) * [11 years, 3 months ago](https://wordpress.org/support/topic/event-not-visible/#post-5778698) * That was what i did and am still having trouble. How do i send you the admin info? * [eilvbell](https://wordpress.org/support/users/eilvbell/) * (@eilvbell) * [11 years, 3 months ago](https://wordpress.org/support/topic/event-not-visible/#post-5778706) * For the purposes of this issue – please send the URL and logon credentials to * [eilv@gmx.com](https://wordpress.org/support/topic/event-not-visible/eilv@gmx.com?output_format=md) * Chris Quadshot Tech * [eilvbell](https://wordpress.org/support/users/eilvbell/) * (@eilvbell) * [11 years, 3 months ago](https://wordpress.org/support/topic/event-not-visible/#post-5778715) * [@mariojm1201](https://wordpress.org/support/users/mariojm1201/) * OK – I have logged in and there is something wrong with the Event Setup * Would it be OK for me to try to add a test Event for say a date in December so I can see what is going wrong * Chris Quadshot Tech * Thread Starter [mariojm1201](https://wordpress.org/support/users/mariojm1201/) * (@mariojm1201) * [11 years, 3 months ago](https://wordpress.org/support/topic/event-not-visible/#post-5778760) * I am unsure if you got my email but yes I am ok with that. Thanks for your assistance * [eilvbell](https://wordpress.org/support/users/eilvbell/) * (@eilvbell) * [11 years, 2 months ago](https://wordpress.org/support/topic/event-not-visible/#post-5778777) * Hello [@mariojm1201](https://wordpress.org/support/users/mariojm1201/) * My colleague and I have looked into this, and the problem is being caused by a conflict with another plugin – “The Events Calendar” * If you deactivate this – you will find that it will work as it is supposed to * Another issue we see that is being caused by another problem on your site somewhere is that when managing the Settings for an Event – The “Event Area” is appearing above the “Venue” * You need to select a Venue before any of the Event Areas will show as available for selecting * We will take a look at the plugin “The Events Calendar” to see if there is an easy way to resolve the conflict which is occurring – but this will depend on how well that plugin code has been written * Chris Quadshot Tech * Thread Starter [mariojm1201](https://wordpress.org/support/users/mariojm1201/) * (@mariojm1201) * [11 years, 2 months ago](https://wordpress.org/support/topic/event-not-visible/#post-5778839) * Hi Guys * Thanks for your help thus far. It seems to be working now. However I have another question. Is it possible to have events without tickets like on my other event plugin (with the intention of replacing that plugin and use this for all events) * Thread Starter [mariojm1201](https://wordpress.org/support/users/mariojm1201/) * (@mariojm1201) * [11 years, 2 months ago](https://wordpress.org/support/topic/event-not-visible/#post-5778840) * Hi Guys * Thanks for your help thus far. It seems to be working now. However I have another question. Is it possible to have events without tickets like on my other event plugin (with the intention of replacing that plugin and use this for all events) * Thread Starter [mariojm1201](https://wordpress.org/support/users/mariojm1201/) * (@mariojm1201) * [11 years, 2 months ago](https://wordpress.org/support/topic/event-not-visible/#post-5778841) * Hi Guys * Thanks for your help thus far. It seems to be working now. However I have another question. Is it possible to have events without tickets like on my other event plugin (with the intention of replacing that plugin and use this for all events) * [eilvbell](https://wordpress.org/support/users/eilvbell/) * (@eilvbell) * [11 years, 2 months ago](https://wordpress.org/support/topic/event-not-visible/#post-5778842) * Hello [@mariojm1201](https://wordpress.org/support/users/mariojm1201/) * Unfortunately the way out plugin is written I’m afraid this isn’t possible * Like other plugins that you can find – ours is built on the base of WooCommerce, so its ‘Products’ (which are used as tickets) are a fundamental part of the structure we use * Chris Quadshot Tech * Thread Starter [mariojm1201](https://wordpress.org/support/users/mariojm1201/) * (@mariojm1201) * [11 years, 2 months ago](https://wordpress.org/support/topic/event-not-visible/#post-5778843) * Hi * Thanks for that. It has been very helpful. 1 Last thing do i need to do any further registration and how do i add the keychain plugin and do charities get any further discount on the multiple pricing addon and if so how do we go about it. * Thanks * [eilvbell](https://wordpress.org/support/users/eilvbell/) * (@eilvbell) * [11 years, 2 months ago](https://wordpress.org/support/topic/event-not-visible/#post-5778844) * Hello [@mariojm1201](https://wordpress.org/support/users/mariojm1201/) * We offer discounts to charities interested in buying our full Enterprise version, but not for individual plugin extensions… * You can purchase GAMP and download it and the Keychain Plugin that manages licenses from our site at: * [http://opentickets.com/extensions/](http://opentickets.com/extensions/) * Chris Quadshot Tech * Plugin Author [quadshot](https://wordpress.org/support/users/quadshot/) * (@quadshot) * [11 years, 2 months ago](https://wordpress.org/support/topic/event-not-visible/#post-5778932) * @marlojm1201 there are now discounts for Extensions for verified non-profits. Please email [info@opentickets.com](https://wordpress.org/support/topic/event-not-visible/info@opentickets.com?output_format=md) for information. Viewing 13 replies - 1 through 13 (of 13 total) The topic ‘Event Not Visible’ is closed to new replies. * ![](https://s.w.org/plugins/geopattern-icon/opentickets-community-edition_bcbcb3. svg) * [OpenTickets Community Edition](https://wordpress.org/plugins/opentickets-community-edition/) * [Frequently Asked Questions](https://wordpress.org/plugins/opentickets-community-edition/#faq) * [Support Threads](https://wordpress.org/support/plugin/opentickets-community-edition/) * [Active Topics](https://wordpress.org/support/plugin/opentickets-community-edition/active/) * [Unresolved Topics](https://wordpress.org/support/plugin/opentickets-community-edition/unresolved/) * [Reviews](https://wordpress.org/support/plugin/opentickets-community-edition/reviews/) ## Tags * [event](https://wordpress.org/support/topic-tag/event/) * 13 replies * 3 participants * Last reply from: [quadshot](https://wordpress.org/support/users/quadshot/) * Last activity: [11 years, 2 months ago](https://wordpress.org/support/topic/event-not-visible/#post-5778932) * Status: resolved