Support » Plugin: Facebook Pixel - Pixel Cat (Formerly "Facebook Conversion Pixel") » Event not loading in Pixel Helper

  • Resolved darthmom

    (@darthmom)


    By the time you read this, I will have uninstalled the plugin in order to get an event pixel firing where I need it. So, just know that if you look at the above page and see it working… it isn’t due to your plugin.

    I’ve created the short video because I would really *like* to work with your plugin and am willing to upgrade, but not if the free doesn’t work.

    I’ve made a short video:

    The only possibility I can think of is that your plugin isn’t compatible with the latest WordPress or the WP ProfitBuilder theme/plugin which I can’t do without.

    Looking forward to you looking into this. Thanks in advance.

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  • Oh the page affected is http://www.social.lifelinecoaches.com/home/fb/landing

    And like I said above, I’ve had to turn off your plugin, so if you see it working, it is because I found another workaround.

    I actually ended up figuring it out! I had blocked ‘admin’ from counting. I figured it out when I tried another plugin ‘PixelYourSite’ but I also realized that I like the PixelYourSite better.

    So, if anyone runs into the same problem… doh me! Test it without blocking yourself and better yet, get PixelYourSite. As a bonus, they respond to support requests.

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