First and foremost, this is a great plugin. The paid version is top notch, but it comes with a catch. It has a lot of great features and offer a paid support plan. However, if you opt not to get the support plan they try to make the most trivial things more difficult for you. For example, if you do not purchase the support plan they do not allow you to update the plugin directly from WordPress. You have to go to their site, download the plugin and then manually upload via FTP. It sounds simple enough, but this plugin is constantly being updated so it is very easy to get 304 updates behind. Just one of the inconveniences they impose on you after you have already paid for their product.
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