Event Espresso Falls Short on Support and Functionality

I had high hopes for Event Espresso, but unfortunately, my experience was far from satisfactory. One of the major letdowns was the lack of responsiveness from their support team. 
Speaking of bugs, I encountered several on their premium plugins and despite diligently reporting them, I never received a single response acknowledging or addressing the problems. It was frustrating to see my feedback go unnoticed and unresolved.
Moreover, the event management system provided by Event Espresso was lacking and cumbersome. The user interface felt outdated, reminiscent of the 90s, and navigating through the options proved to be a tedious task. The overall experience left much to be desired, and I would strongly advise others to steer clear of this plugin.
 It is a plugin that I would recommend avoiding in favor of more reliable and user-friendly alternatives.