Event date keeps reverting to creation date

  • Resolved hkindy

    (@hkindy)


    1 year, 4 months ago

    Hi,

    I am having an issue whereby no matter what I do, once I save the event it reverts back to today’s date and it tells me this event is in the past. The event is scheduled for next week. I would fix the date, save the event and it would revert back to today’s date. I deleted the event and created it from scratch and same issue. I would appreciate your assistance with this matter. I have the premium version of the plug-in, updated to current version.

    Thank you

    The page I need help with: [log in to see the link]

Viewing 7 replies - 1 through 7 (of 7 total)
  • jupiter1955

    (@jupiter1955)

    1 year, 3 months ago

    I have this problem as well. The new version 6 with so called “enhanced recurring events” is simply creating more problems and more work.

    Plugin Support Abz

    (@abzlevelup)

    1 year, 3 months ago

    Hi @hkindy, curious about what’s going on here. We want to investigate further, and since you have an active license and for us to help you better, please open a Support Ticket on our Help Desk. Also, for us to follow WordPress Forum Guidelines regarding premium users.  

    One of my colleagues will be with you shortly. We look forward to helping you out with this one. 

    Hang in there.

    jupiter1955

    (@jupiter1955)

    1 year, 3 months ago

    I have this problem. Any edits revert to the current date. See:

    https://wordpress.org/support/topic/recurring-events-unusable/

    Plugin Support Abz

    (@abzlevelup)

    1 year, 3 months ago

    Hi @jupiter1955, I’d be glad to converse and learn more about it on that thread you created previously here.

    Hang in there,
    Abz

    Thread Starter hkindy

    (@hkindy)

    1 year, 3 months ago

    I am sorry for the late response as I was on vacation. I have found that once the settings are corrected, the changes do not apply to previously created events, I have to delete the event and create a new one and that fixes the problem.

    Plugin Support Abz

    (@abzlevelup)

    1 year, 3 months ago

    Hi @hkindy, no worries — I hope you had a great time off. Also, thanks for sharing the workaround here. Not an optimal solution but good thing it worked on your end.

    If the issue persists, please open a Support Ticket on our Help Desk for us to follow WordPress Forum Guidelines regarding premium users.  

    Thank you,
    Abz

    Plugin Support Darian

    (@d0153)

    1 year, 2 months ago

    Hi @hkindy

    We haven’t heard from you in a while, so I’m going to mark this as resolved. Feel free to start a new thread if you have any more questions.

Viewing 7 replies - 1 through 7 (of 7 total)
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