Support » Plugin: The Events Calendar » Event date change not reflected in preview

  • Resolved ballantynestudio

    (@ballantynestudio)


    Hi all,

    My client is having an issue with an event they are trying to update.
    When she had a draft event with a set date, and she changes the date of the event, the date change is not reflected when she hits Preview.
    I tried troubleshooting the problem and there seem to be a few workarounds (making a minor change to the event details, or simply publishing the event) but my client is concerned the change is won’t be correct on the published page if it’s incorrect in the preview.

    Could anyone shed light on why this might be happening? is it an issue with the theme, or a caching issue/conflict with WordPress itself?

Viewing 2 replies - 1 through 2 (of 2 total)
  • Plugin Support Chad McCullough

    (@cmccullough1967)

    Hello,

    Thank you for reaching out to us about this issue.

    Do you know if your client is running any caching on the site (third-party caching plugin, caching at the web host, etc.)? If so, can you disable the plugin or cache from web host, and then clear the cache? I’m curious to see if this might be the issue.

    Please let us know if you have any questions.

    Thank you so much, and have a wonderful weekend.
    Chad

    Plugin Support Abz

    (@abzlevelup)

    Hi @ballantynestudio,

    We haven’t heard from you in a while, so I’m going to mark this as resolved. Feel free to start a new thread if you have any more questions.

    Best,
    Abz

Viewing 2 replies - 1 through 2 (of 2 total)
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