Support » Plugin: The Events Calendar » Event category slug produces 404 in bilingual menu (up)

Viewing 12 replies - 16 through 27 (of 27 total)
  • shelbelliott

    (@shelbelliott)

    Hi Franck,

    Thanks for reaching out, I’ll look more into this issue. Unfortunately for now, the permalinks will still need to be reset on updates.

    Best,

    Shelby

    uscarsfrance

    (@uscarsfrance)

    Hi.
    I’ve already resetted the permalinks (post name) multiple times. That does not fix at all the issue. As I said, only one recent version of The Events Calendar worked well recently. And then WPML has been updated and your plugin broke again.
    Best regards.

    Plugin Contributor GeoffBel

    (@geoffbel)

    Good evening Franck,

    Thank you for bringing this to our attention.
    Another user also reported this bug.

    As you might know we fixed this issue last fall.
    I have run several tests (even downgrading back to the plugin version were we successfully fixed this).

    That effort was not met with success. So in short, we are chasing down what has changed in WPML since that time.

    For now, the only known workaround is to completely remove the translation for the event category slug.

    Thank you for your patience as we work with the WPML folks to find out what happened.

    Of course, you will be informed as soon as the fix is out.

    Best regards,

    Geoff B.

    uscarsfrance

    (@uscarsfrance)

    Hi.
    I understand Geoff.
    The Events Calendar is really the plugin with I’m in trouble actually and for some months now. On the Website on this post, incompatibility with WPML, you’re working on it.

    I can tell you that the french translation with or without WPML is totally messed up with no simple way to correct the strings. I don’t feel that the dev team tried to use their own product in another language.

    And just to let you know, I’m actively looking at this thread :
    https://theeventscalendar.com/support/forums/topic/upgrade-to-4-4-and-new-recurring-rules-messing-up-events-in-the-calendar/#post-1235053
    Lucy opened this thread on January 19, she has paid for the support and she is told that there won’t be any solution before 2/3 weeks from now. I can really tell you that it is not possible to update to 4.4+ without breaking all recurrent events made with a previous version (all the single dates defined in a recurrent event are lost when the event is edited). And again, I feel that this obvious issue doesn’t prevent the dev team to have good nights while it should decide to not leave the office until the fix is done.

    Best regards.

    uscarsfrance

    (@uscarsfrance)

    I just forgot :
    – create a recurrent event with single dates based on an “all day” event that is a 2 or more days event
    – open the month view : the first occurence of the event with appear in 2/3 boxes/days but the following events will appear in only 1 box/day (fortunately the first day)
    – go back to the event and edit, uncheck the “all day” option, publish, check the “all day” option, publish.
    Then all the occurences will appear correctly in the month view.
    Did you dev team see that ?

    Hi.
    FYI, we are now using WPML Multilingual CMS version 3.6.3 and The Events Calendar 4.4.5. In a few days, the compatibility will have been broken for 2 months.
    Best regards.
    Franck.

    Plugin Contributor GeoffBel

    (@geoffbel)

    Good evening,

    I have great news. A workaround is available.

    The following idea from a fellow customer will solve the taxonomy issue (as well as other things you might need: https://theeventscalendar.com/support/forums/topic/disable-wpml-translation-for-tribe_events-2/)

    I have added a wpml-config.xml to my theme’s folder and made sure that the following line was in there and it fixes the whole translation of events category!

    <taxonomies>
    <taxonomy translate=”1″>tribe_events_cat</taxonomy>
    </taxonomies>

    Of course, you might want to remove the other lines in there that you are not interested in.

    Best regards,

    Geoff B.

    Hi.
    After spending another hour on this topic, I didn’t see this workaround fix anything in the incorrect URLs produced by the UI.
    I have just posted a ticket in the WPML support (I have a lifetime support) to see if they may help your team to fix the issue.
    https://wpml.org/forums/topic/the-events-calendar-incorrect-urls-404-errors/
    Best regards.
    Franck.

    • This reply was modified 1 year, 10 months ago by  uscarsfrance.

    Hi Geoff.
    I’ve opened a ticket with WPML and after some troubleshooting, the issues are there even when WPML is desactivated. I’m going to make the website run without WPML for the moment to continue the investigation.
    Best regards.

    Hi.
    I’ve desactivated WPML and I translated the strings manually with the standard method using PO/MO files. That was a possible choice because this is a french website that I won’t have the time to translate in english. After resetting the permalinks, the URLs of The Events Calendar seem to work normally.
    Best regards.

    • This reply was modified 1 year, 10 months ago by  uscarsfrance.
    Plugin Contributor GeoffBel

    (@geoffbel)

    Good evening,

    I am mostly glad you were able to find a workaround.
    To add to my previous post, to achieve the workaround, you need also need to:

    1. Translate all “category” slugs (even standard WP) to “category” using String translation
    2. Disable the use of PO/MO as backups in WPML
    3. Perhaps click on the “adjust links” button located at the bottom of the Translation management > Multilingual setup page
    4. Using the troubleshooting page, clear the WPML cache AND recreate the String translation DB cache table (lower on that screen)
    5. Re-save your permalinks

    That has worked on every install so far and should allow us to hold on until our WPML centric maintenance release.

    Best regards,

    Geoff B.

    Plugin Contributor nicosantos

    (@nicosantos)

    Hey,

    Just wanted to share with you that a new maintenance release (for the Week of 26th June 2017) is out, including a fix for this issue 🙂

    Find out more about this release → https://theeventscalendar.com/maintenance-release-week-26th-june-2017/

    Please update the plugins and let us know if the fix works for your site,
    Best,
    Nico

Viewing 12 replies - 16 through 27 (of 27 total)
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