Let me say that I already tried troubleshooting by deactivating all my plugins. My client says that this happened the last time they updated and her previous dev was able to get it back, how I am not sure.
Hi navyspitfire,
Thanks for your post. I’m sorry you’re having trouble. I’m glad you tried deactivating plugins to test for a conflict. Have you tried switching to a default theme like Twenty Twelve? It might very well be a theme issue.
If you can isolate this as an issue that’s inherent to The Events Calendar, we’d be happy to look into it further. Unfortunately, we can’t help troubleshoot conflicts here on the free forum. If you do find a conflict, you can try getting in touch with the developer of the theme or plugin and see if they can shed some light on the issue.
We also have some resources that might be helpful for you in troubleshooting a conflict:
▪ Themer’s Guide – provides an overview of how to customize the plugin’s frontend appearance.
▪ Tutorials – useful tips and tricks for changing how the plugin looks and behaves.
▪ Technical Docs – provides an overview of the classes and functions in each plugin
Good luck, and thanks for using The Events Calendar!
~Leah