• Resolved lami183

    (@lami183)


    You can stop pestering me to give you a rating.
    I already gave it to you and it keeps popping up! And when I click the “I already did!” it does not work like that. What should I do to stop getting this annoying message!

Viewing 7 replies - 1 through 7 (of 7 total)
  • Plugin Support ansarybadal

    (@ansarybadal)

    Hi @lami183

    We are extremely sorry for the inconvenience. Can you please, show us a screenshot of which button or notification is not working on your side so we can take immediate measures?

    You can also reach out to our support team from here for a quick resolution – webappick.com/contact

    Best regard,

    Thread Starter lami183

    (@lami183)

    Hello,
    unfortunately I can’t, because I already closed it with a cross. As soon as it appears again, I will send you a print screen and when you solve it, I will change the rating to 5*, because the plugin is nice.

    Plugin Support ansarybadal

    (@ansarybadal)

    Hi @lami183

    We have tried to recreate the issue on our test site with version 5.4.9 and found that all four buttons are working as expected and removing the banner properly. However, if it’s reappearing on your site or the buttons are not working, please, contact us from here, as we may have to inspect the issue from the backend.

    Thank you,

    Plugin Support ansarybadal

    (@ansarybadal)

    Hi @lami183

    We are eagerly waiting for your reply so we can help you solve the review button issue on your site. Can you please, reach us from here?

    Thread Starter lami183

    (@lami183)

    As I already wrote to you once, I will write to you as soon as it pops up again. It usually pops up once a month, but you should know how often you have set the request for rating to pop up.

    Please be patient.

    Thread Starter lami183

    (@lami183)

    ok, now it has appeared on my other site as well.

    When I click “I already did!”, the page reloads and it’s still there.
    The only way I can get rid of it is by clicking on the cross in the upper right corner, but it reappears after a while! But I don’t want it popping up all the time.

    https://nakupia.cz/wp-content/uploads/2023/05/Clipboard02.jpg

    Plugin Support ansarybadal

    (@ansarybadal)

    Hi @lami183

    Our devs team is working on this issue. Hopefully, it will be resolved in an upcoming version.

Viewing 7 replies - 1 through 7 (of 7 total)
  • The topic ‘Evaluation’ is closed to new replies.