Support » Plugin: Jetpack - WP Security, Backup, Speed, & Growth » Eu Cookie errors in console

Viewing 5 replies - 1 through 5 (of 5 total)
  • Plugin Contributor Jen H.

    (@jenhooks)

    Hey @landed,

    Sounds like you’re referring to our Cookies and Consent Banner. It used to be known as the EU Cookie Law Widget.

    A few things to check:

    1. Are you running the most recent version of Jetpack? If not, please update as soon as possible.
    2. Are you properly connected to WordPress.com via Jetpack? If not, please connect.

    If those things don’t help, can you share your site’s URL with us here, so we can do some troubleshooting? Thanks!

    Thread Starter landed

    (@landed)

    Hi Jen

    Yes I am all up to date. I am referring to that banner. I was not using wordpress.com to login but have enabled that.

    I still do not find the widget. Also clicking the link you shared showed a screen I did not see. (https://jetpackme.files.wordpress.com/2017/10/jpmodules.png?w=788)

    Can you help me find this screen.

    Due to GDPR I can’t allow access for anyone without breaking this law. I appreciate this is not helpful and I honestly prefer it had never been invented just like the hundreds of cookie consent taps we all have to do every day.

    Plugin Contributor Dan

    (@drawmyface)

    If Jetpack is installed, you can go to Jetpack > Dashboard, scroll to the bottom and you’ll see that Modules link. Click that and make sure ‘Extra Sidebar Widgets’ is enabled.

    If you still have trouble, could you please post your site URL here, so we can have a look? Thanks!

    brunoliviano

    (@brunoliviano)

    Good morning! I get a lot of emails with links that refer to the forum on topics covered in the forum itself. I am not interested in receiving them first because I do not understand English and I have to use the translator if necessary, secondly because I do not understand the terms used because I am not an expert in computer science and third because they clog my inbox. Please do not send them to me again, especially as I have not even requested them. Thank you, best regards, Bruno Liviano newbrown555@gmail.com

    Thread Starter landed

    (@landed)

    Thank you Dan that item is really hidden away and yes was not activated. All fixed now thank you for taking the time to help me.

Viewing 5 replies - 1 through 5 (of 5 total)
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