Support » Plugin: Platy Syncer Woocommerce to Etsy » Etsy order not imported automatically

  • Resolved recyborg

    (@recyborg)


    Hi, the current setting I have for importing Etsy order in my woocommerce is “twice a day” but they don’t get imported unless I trigger it manually.

    Wordpress and the platy sync plugin is up to date
    I use a System Cron Instead of WordPress Cron (if its relevant)

    Thanks for your help

Viewing 5 replies - 1 through 5 (of 5 total)
  • Plugin Author inonkp

    (@inonkp)

    Hey, do you have a way to check if it works on WordPress cron?

    Thread Starter recyborg

    (@recyborg)

    Hi, so I switched back to default wp-cron and waited for 24 hours. Problem remains, it did not import the 3 etsy order I had there

    Plugin Author inonkp

    (@inonkp)

    Suggest to do:

    1) Install https://wordpress.org/plugins/advanced-cron-manager/
    2) Rechoose the automatic rate via platy-syncer interface.
    3) Check that platy action sync orders are added to cron via the cron manager.
    4) If it is added you can execute it immediately via the manager and check if it works.

    Thread Starter recyborg

    (@recyborg)

    Hi, Its working now, orders has been imported and I can see, thanks to to advanced cron manager, that the next one is scheduled in 3 hours. Not sure why its working now and not before though.

    Anyway, thanks for you help

    Plugin Author inonkp

    (@inonkp)

    Great, happy to hear.

Viewing 5 replies - 1 through 5 (of 5 total)
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