Support » Installing WordPress » Errors with install.php

  • I’m attempting to do the 5 minute install for the first time. I created the MySQL DB, added myself as a new user with all privileges, FTP all of the new WP files into the /PUBLIC_html directory, then changed the config-sample.php file to reflect the DB name and password, copied and pasted the security information, resaved the file as config.php and uploaded it into the wordpress files. I then try to run the install by typing and this is the error I get.

    Warning: Unknown: failed to open stream: No such file or directory in Unknown on line 0

    Fatal error: Unknown: Failed opening required ‘/home/DOMAINNAME/public_html/includes/header.ph3′ (include_path=’.:/usr/lib/php:/usr/local/lib/php’) in Unknown on line 0

    I’ve obviously substituted the domain name. Anyone have any ideas how to correct this?

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  • Moderator James Huff


    Volunteer Moderator 🚀

    That’s a rather stranger error, it’s apparently looking for a file that has never existed in a proper WordPress installation.

    I recommend first deleting the existing files and uploading all new ones. Do not overwrite any files, as that often leads to further issues. Simply delete the existing files and upload the new files freshly downloaded from

    If you still have trouble, ask your hosting provider if PHP is installed and properly configured.

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