Errors – SIGTERM, SIGCHLD and (400) False offset will corrected

(@kramarz)

Greetings guys,

When trying to run files backup, it’s not getting completed with following error log:

[INFO] BackWPup 3.2.0; A project of Inpsyde GmbH
[INFO] BackWPup job: Files Backup (monthly)
[INFO] Logfile is: backwpup_log_fa3edd_2015-09-28_11-27-44.html
[INFO] Backup file is: backwpup_FL_2015-09-28_11-27-44.zip
[28-Sep-2015 11:27:44] 1. Trying to make a list of folders to back up …
[28-Sep-2015 11:27:44] 509 folders to backup.
[28-Sep-2015 11:27:44] 1. Trying to generate a manifest file …
[28-Sep-2015 11:27:44] Added manifest.json file with 6.14 kB to backup file list.
[28-Sep-2015 11:27:44] 1. Trying to create backup archive …
[28-Sep-2015 11:27:44] Compressing files as ZipArchive. Please be patient, this may take a moment.
[28-Sep-2015 11:28:12] Backup archive created.
[28-Sep-2015 11:28:12] Archive size is 281.52 MB.
[28-Sep-2015 11:28:12] 12295 Files with 312.68 MB in Archive.
[28-Sep-2015 11:28:13] 1. Try to send backup file to Dropbox …
[28-Sep-2015 11:28:14] Authenticated with Dropbox of user: aaa
[28-Sep-2015 11:28:14] Uploading to Dropbox …
[28-Sep-2015 11:29:16] ERROR: Signal "SIGTERM" is sent to script!
[28-Sep-2015 11:29:17] 2. Try to send backup file to Dropbox …
[28-Sep-2015 11:29:17] Authenticated with Dropbox of user: aaa
[28-Sep-2015 11:29:17] Uploading to Dropbox …
[28-Sep-2015 11:29:28] (400) False offset will corrected
[28-Sep-2015 11:30:22] ERROR: Signal "SIGTERM" is sent to script!
[28-Sep-2015 11:30:23] 3. Try to send backup file to Dropbox …
[28-Sep-2015 11:30:23] Authenticated with Dropbox of user: aaa
[28-Sep-2015 11:30:23] Uploading to Dropbox …
[28-Sep-2015 11:30:34] (400) False offset will corrected
[28-Sep-2015 11:31:33] ERROR: Signal "SIGTERM" is sent to script!
[28-Sep-2015 11:31:34] ERROR: Step aborted: too many attempts!
[28-Sep-2015 11:31:34] ERROR: Job has ended with errors in 230 seconds. You must resolve the errors for correct execution.
[28-Sep-2015 11:31:34] ERROR: Signal "SIGCHLD" is sent to script!

Any tips on solving the issue, please?

https://wordpress.org/plugins/backwpup/

Viewing 4 replies - 1 through 4 (of 4 total)

Thread Starter Kramarz
(@kramarz)

8 years, 7 months ago

An update,
We’re hosting with SiteGround and after reading few of the related posts on this support forum I have experimented with the settings of your plugin and the following worked for me, as a result creating files backups just fine and without errors:

Maximum script execution time – 20 sec

So, marking this as resolved.

dotjuice
(@dotjuice)

8 years, 5 months ago

Thank you so much for posting this, it has solved my errors and I’m very happy now 😉

Thread Starter Kramarz
(@kramarz)

8 years, 3 months ago

Error is back…

ERROR: Signal “SIGTERM” is sent to script!
(400) False offset will corrected

Really need solution for this… so many topics, so long time, only temporary solutions.

Let me know if you need any more details, please.

Thread Starter Kramarz
(@kramarz)

8 years, 3 months ago

I got it running again by adjusting Reduce Server Load setting to ‘Medium’ additionally to the above Maximum script execution time being set to 20 sec.

I have also increased WP memory limit to 128 MB by adding this to wp-config.php

define(‘WP_MEMORY_LIMIT’, ‘128M’);

I believe that may have helped to stop ‘WARNING: Job restarts due to inactivity for more than 5 minutes’ to show up. But not sure.

Anyway, for now, it’s running again. So, if you’re on SiteGround server you may try the above.

Viewing 4 replies - 1 through 4 (of 4 total)

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