• Resolved willpower1

    (@willpower1)


    Hi. I made some changes to my php configuration file today which increased my memory limit. But now I have some error messages across the dashboard with this plugin. I have tried deleting the plugin via FTP and reinstalling. I have tried deleting the pop ups. But still I get the error below. Any advise?


    Warning: session_start(): open(/var/cpanel/php/sessions/ea-php72/sess_e57044c8ee1e2e6ad8d049c65f581206, O_RDWR) failed: No such file or directory (2) in /home/botanicamedicine/public_html/wp-content/plugins/wordpress-popup/lib/wpmu-lib/inc/class-thelib.php on line 145

    Warning: session_start(): Failed to read session data: files (path: /var/cpanel/php/sessions/ea-php72) in /home/botanicamedicine/public_html/wp-content/plugins/wordpress-popup/lib/wpmu-lib/inc/class-thelib.php on line 145″

Viewing 6 replies - 1 through 6 (of 6 total)
  • Plugin Support Nastia – WPMU DEV Support

    (@wpmudev-support9)

    Hello @willpower1

    Hope you’re doing well!

    The first warning shows No such file or directory, so some plugin’s file may be missing. Would you please re-install the plugin and see if the warnings still show?

    What changes you’ve added to the PHP version on your end? Both warning Failed to read session data: files (path: /var/cpanel/php/sessions/ea-php72) in are related to these changes.

    Please advise,

    Cheers,
    Nastia

    Hi. Yes I did try a reinstall of the plugin.
    The changes made to the PHP version was an increase in max post size.
    Also the wpconfig.php wordpress file had its memory limit increased.

    Plugin Support Dimitris – WPMU DEV Support

    (@wpmudev-support6)

    Hello @willpower1

    I tested Hustle in a local setup using PHP v.7.2.0 and couldn’t replicate these warning messages.

    Could you please double check that there isn’t any other plugin/theme causing this?
    The easiest way would be to create a fresh installation in the same server and only install Hustle. Enable WP_DEBUG, use a default theme like TwentySeventeen and check debug log information again.

    Looking forward for your feedback!
    Warm regards,
    Dimitris

    I tried to remove the 2 remaining database tables that were sitting on the database even after the plugin was deleted. I thought this might help a clean install. But when I di a re install there was a whole lot more errors showing on the top of the site regarding those missing tables.
    Can you advise on the best way to do a complete reinstall of this plugin please?

    Plugin Support Oguz – WPMU DEV Support

    (@wpmudev-support8)

    Hey @willpower1,

    Hope you’re well.

    After that two tables, you need to check the wp_options table for “hustle_” prefixed options too. But if there is a conflict with other plugins or theme, clean install can’t solve. So please test plugin conflict after trying a clean install.

    Cheers,
    Oguz

    Plugin Support Dimitris – WPMU DEV Support

    (@wpmudev-support6)

    Hey @willpower1

    We haven’t heard back from you, so I’m marking this topic as resolved. Feel free to post back here with any updates and we can re-open it and carry on troubleshooting, if needed.

    Thank you,
    Dimitris

Viewing 6 replies - 1 through 6 (of 6 total)
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