Title: Errors – No Support
Last modified: May 16, 2025

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# Errors – No Support

 *  [yatgirl](https://wordpress.org/support/users/yatgirl/)
 * (@yatgirl)
 * [1 year ago](https://wordpress.org/support/topic/errors-no-support/)
 * The Google Catgeory Mapping is not working properly and there is a PHP error.
 * I posted in the wordpresss plugin support forum and was told to submit a ticket
   on their site. By ticket, all you can do is send them a message via their Contact
   Page. I did that and received an automated acknowledgement. I then emailed them
   all my login info so they could investigate.
 * 3 days later they emailed and asked for my login info…..? ( I had already sent
   the login info 3 days prior) but I replied to their email and sent all the info
   again. 5 days later – No response.
 * Not knowing what else to do, I posted in the wordpress plugin support forum again
   asking if their support people had received my info. He answered: Submit a ticket.
   Well I had already done that. But, I went and submitted a second ‘ticket’ detailing
   all my info again. Got an automated email response. and then nothing.
 * So either their ‘support system’ is broken, my emails are going to spam, their
   plugin is broken and cant be fixed or they just cant be bothered to respond –
   whatever the reason is – not acceptable. I give up – I spent hours setting this
   plugin up and trouble shooting the issues – I have wasted a week on this and 
   gotten no where.
 * **If they care to respond and resolve the issues, I will amend this review.**
 * However, in submitting the support ‘tickets’ they signed me up automatically 
   for their marketing emails that are sent daily. (I did not sign up for that)

Viewing 2 replies - 1 through 2 (of 2 total)

 *  Plugin Support [mansary](https://wordpress.org/support/users/mansary/)
 * (@mansary)
 * [1 year ago](https://wordpress.org/support/topic/errors-no-support/#post-18472261)
 * Hi [@yatgirl](https://wordpress.org/support/users/yatgirl/)
 * Sorry to let you know, we couldn’t locate your email or support ticket relevant
   to this issue. Is it possible to reply to your previous support thread you opened
   or contact us again through our contact form – webappick.com/contact
 * Reply here after contacting us through our contact form. We will get back to 
   you immediately after getting the email from you.
 * **You can also reach us directory through our lice chat here ** – [https://webappick.com/](https://webappick.com/)
 * Thank you,
 *  Thread Starter [yatgirl](https://wordpress.org/support/users/yatgirl/)
 * (@yatgirl)
 * [1 year ago](https://wordpress.org/support/topic/errors-no-support/#post-18472748)
 * I went and posted a 3rd ticket. used a diff email address. obviously you did 
   get my first tickets, because I got auto replies for them and was then signed
   up for your marketing emails. Something wrong with your system.

Viewing 2 replies - 1 through 2 (of 2 total)

The topic ‘Errors – No Support’ is closed to new replies.

 * ![](https://ps.w.org/webappick-product-feed-for-woocommerce/assets/icon-256x256.
   gif?rev=3346213)
 * [Product Feed Manager for WooCommerce – CTX Feed – Support 220+ Shopping & Social Channels](https://wordpress.org/plugins/webappick-product-feed-for-woocommerce/)
 * [Frequently Asked Questions](https://wordpress.org/plugins/webappick-product-feed-for-woocommerce/#faq)
 * [Support Threads](https://wordpress.org/support/plugin/webappick-product-feed-for-woocommerce/)
 * [Active Topics](https://wordpress.org/support/plugin/webappick-product-feed-for-woocommerce/active/)
 * [Unresolved Topics](https://wordpress.org/support/plugin/webappick-product-feed-for-woocommerce/unresolved/)
 * [Reviews](https://wordpress.org/support/plugin/webappick-product-feed-for-woocommerce/reviews/)

 * 2 replies
 * 2 participants
 * Last reply from: [yatgirl](https://wordpress.org/support/users/yatgirl/)
 * Last activity: [1 year ago](https://wordpress.org/support/topic/errors-no-support/#post-18472748)