Title: Errors in updating
Last modified: August 19, 2021

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# Errors in updating

 *  Resolved [abilitychi](https://wordpress.org/support/users/abilitychi/)
 * (@abilitychi)
 * [4 years, 8 months ago](https://wordpress.org/support/topic/errors-in-updating/)
 * From 18th August to now my eCommerce (woo commerce) is not upgrading I have lost
   a lot of business
    The woo commerce plugin is not upgrading Is showing Errors
   in upgrade
 * The page I need help with: _[[log in](https://login.wordpress.org/?redirect_to=https%3A%2F%2Fwordpress.org%2Fsupport%2Ftopic%2Ferrors-in-updating%2F%3Foutput_format%3Dmd&locale=en_US)
   to see the link]_

Viewing 4 replies - 1 through 4 (of 4 total)

 *  Plugin Support [Gabriel – a11n](https://wordpress.org/support/users/gabrielfuentes/)
 * (@gabrielfuentes)
 * [4 years, 8 months ago](https://wordpress.org/support/topic/errors-in-updating/#post-14786515)
 * Hi there 👋
 * Could you please provide us with a full-screen uncropped screenshot in order 
   to understand where the error is located and provide you with guidance?
 * Also, please share the error with us so that we can check what might be happening.
 * I recommend [https://snipboard.io](https://snipboard.io) for easily sharing screenshots–
   please follow the instructions on the page, then paste the URL here. It works
   with Chrome, Firefox, Safari, and Edge.
 * Thanks!
 *  Thread Starter [abilitychi](https://wordpress.org/support/users/abilitychi/)
 * (@abilitychi)
 * [4 years, 8 months ago](https://wordpress.org/support/topic/errors-in-updating/#post-14786912)
 * [https://snipboard.io/w8l3yn.jpg](https://snipboard.io/w8l3yn.jpg)
 *  Plugin Support [abwaita a11n](https://wordpress.org/support/users/abwaita/)
 * (@abwaita)
 * [4 years, 8 months ago](https://wordpress.org/support/topic/errors-in-updating/#post-14787221)
 * Hi [@abilitychi](https://wordpress.org/support/users/abilitychi/),
 * Thanks for the screenshot. However, could you try the update on a computer so
   that we can see the actions that could and could not be completed leading to 
   the update failing?
 * Also, to help us get a better context of your setup, could you please share a
   copy of your site’s System Status? You can find it via WooCommerce > Status. 
   Select “Get system report” and then “Copy for support”.  Once you’ve done that,
   paste it here in your response.
 * Thanks.
 *  [MayKato](https://wordpress.org/support/users/maykato/)
 * (@maykato)
 * [4 years, 8 months ago](https://wordpress.org/support/topic/errors-in-updating/#post-14814227)
 * Hi [@abilitychi](https://wordpress.org/support/users/abilitychi/)
 * We’ve not heard back from you in a while, so I’m marking this thread as resolved.
   Hopefully, you were able to find a solution to your problem! If you have further
   questions, please feel free to open a new topic.

Viewing 4 replies - 1 through 4 (of 4 total)

The topic ‘Errors in updating’ is closed to new replies.

 * ![](https://ps.w.org/woocommerce/assets/icon.svg?rev=3234504)
 * [WooCommerce](https://wordpress.org/plugins/woocommerce/)
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 * 4 replies
 * 4 participants
 * Last reply from: [MayKato](https://wordpress.org/support/users/maykato/)
 * Last activity: [4 years, 8 months ago](https://wordpress.org/support/topic/errors-in-updating/#post-14814227)
 * Status: resolved