I have a similar issue, however it doesn’t appears as error, but it notifies me that this particular page doesn’t support the widgets area. It shows it everywhere – doesn’t matter whether I am in a page with a sidebar or not.
Thread Starter
Jim
(@kernix)
Right now, the widgets area is unusable.
I’m on my way to cry…
Widget area totally broke!
> https://prnt.sc/26keo0g
It doesn’t accept me adding widgets, actually it is but it arrange them in columns!
:(:(:(….
Thread Starter
Jim
(@kernix)
Right-click > Inspect then click the Console tab to view the errors. I actually scrolled further down and then I see the widgets so it is usable.
I’m helping someone else speed up their site and do some design work. They obviously have the Astra theme, but they also have the following:
Under Appearance, they have Starter Templates and Astra Options.
In Plugins, they have Astra Widgets.
Do you have any of those? I removed 14 plugins:
Accelerated Mobile Pages
Advanced Database Cleaner
Charts Blocks for Gutenberg
Google Listings and Ads
HandL UTM Grabber
Jetpack
No Self Pings
SmartCrawl
Structured Content
Tracking Code Manager
W3 Total Cache
WP Dashboard Notes
WP First Letter Avatar
WP Review
I wondering if removing “Charts Blocks for Gutenberg” is the cause. The plugin “Structured Content” is suspect as well, but I do not know what they do. I asked the owners if they knew what the plugins were for and if they were using them – they said no on both accounts.
When I go to Appearance > Astra Options > Astra Widgets and then click Settings, it takes me into the widgets area where the red panels with the errors are displayed.
Here is a screenshot
I do not have none of those.
I have one error in my console:
> Audit usage of navigator.userAgent, navigator.appVersion, and navigator.platform
No other errors for the moment, but that must be a big ERROR as everything broken!
Check in the error_logs files – those of WordPress, and those of the admin as well.
You could find something there.
Okay, I found out why my sidebar is broken.
You should focus on the widget area plugins.
However, I have other issues surely related to the theme as I deinstalled all the plugins and they are still there.
Hi @kernix, @expofield,
How can I replicate this? All is fine on my end. Refer to this screenshot, please.
Looking forward to hearing from you guys.
Kind regards,
Herman 🙂
Thread Starter
Jim
(@kernix)
I have no idea how you would replicate it because I don’t know why it is happening.
Hi @kernix,
If you are still facing the issue, please consider reaching out to us thru our Support Portal so we can have a closer look at the issue.
Kind regards,
Herman 🙂
