Title: errors found during restore
Last modified: December 6, 2018

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# errors found during restore

 *  Resolved [ivan43](https://wordpress.org/support/users/ivan43/)
 * (@ivan43)
 * [7 years, 5 months ago](https://wordpress.org/support/topic/errors-found-during-restore-2/)
 * Plugin showing errors “found during restore” in backup status area & now my whole
   site is gone, as I moved hosts and used this plugin to do it.
 * This is the error code:
 * 2018-12-06 21:01:00: SGException: Seems you have changed database prefix. You
   should keep it constant to be able to restore this backup. Setup your WordPress
   installation with wp5q_ datbase prefix. [File: /www/(website)_454/public/wp-content/
   plugins/backup/com/lib/SGArchive.php, Line: 483, URL: /wp-admin/admin-ajax.php]

Viewing 2 replies - 1 through 2 (of 2 total)

 *  Plugin Author [JetBackup](https://wordpress.org/support/users/backupguard/)
 * (@backupguard)
 * [7 years, 5 months ago](https://wordpress.org/support/topic/errors-found-during-restore-2/#post-10964697)
 * [@ivan43](https://wordpress.org/support/users/ivan43/) Could you please send 
   the restore log to [support@backup-guard.com](https://wordpress.org/support/topic/errors-found-during-restore-2/support@backup-guard.com?output_format=md)
   so we can check the issue and help you.
 * You can download the mentioned log file by following instructions described in
   the link: [https://backup-guard.com/products/backup-wordpress/doc/download-restore-log](https://backup-guard.com/products/backup-wordpress/doc/download-restore-log)
 *  [bitzpc](https://wordpress.org/support/users/bitzpc/)
 * (@bitzpc)
 * [7 years, 2 months ago](https://wordpress.org/support/topic/errors-found-during-restore-2/#post-11268186)
 * I’m receiving this same error and cannot figure out why. I have confirmed I am
   using the same database prefix, same username, and that user has all privileges.
 * What might I be doing wrong?
    -  This reply was modified 7 years, 2 months ago by [bitzpc](https://wordpress.org/support/users/bitzpc/).

Viewing 2 replies - 1 through 2 (of 2 total)

The topic ‘errors found during restore’ is closed to new replies.

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 * 2 replies
 * 3 participants
 * Last reply from: [bitzpc](https://wordpress.org/support/users/bitzpc/)
 * Last activity: [7 years, 2 months ago](https://wordpress.org/support/topic/errors-found-during-restore-2/#post-11268186)
 * Status: resolved