Support » Installing WordPress » Errors during installation of WP

  • hotenok

    (@hotenok)


    Hello everybody!

    could someone help me, please?

    I install a custom theme that needs additional plugins. It should notify me about them and offer installing them automatically, but this doesn’t happen. I just get the confirmation “Theme installed successfully”, without any further messages.

    When I did it before, it worked fine, but not anymore. I did a clean install of WP (deleting tables as well), but always with the same issue. Finally I found the following WP installation error:

    “PHP Warning: copy(/bhome/part3/03/geohotenok/mysite.com/www/wp-content/upgrade/wordpress-4.6.4-geKsvw/wordpress/wp-includes/version.php): failed to open stream: No such file or directory in /bhome/part3/03/geohotenok/mysite.com/www/wp-admin/includes/class-wp-filesystem-direct.php on line 257, referer: http://mysite.com/wp-cron.php?doing_wp_cron=1489873011.4160950183868408203125

    Can this be a cause of missing plugins and missing notifications to install them?
    How can this be fixed?

    Thank you very much!

    Best regards,
    Georgy

Viewing 5 replies - 1 through 5 (of 5 total)
  • Try with the latest version of WordPress in a fresh installation. Which version of PHP are you using?

    hotenok

    (@hotenok)

    Thank you mbigul!

    I tried it with the latest version of WP – same issue!

    Where can I check the PHP version?

    sinip

    (@sinip)

    You should be able to check it from within your hosting cPanel.

    hotenok

    (@hotenok)

    It’s PHP 5.4.45

    I can change it to an older version. Should I do it?

    Was this resolved?

Viewing 5 replies - 1 through 5 (of 5 total)
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