Support » Plugin: BackWPup - WordPress Backup Plugin » Errors during creating backup archiv

  • Resolved Benuzar

    (@benuzar)


    Hi,

    since a few days I got always errors as you can see in the log.
    I already read your “READ THIS BEFORE POSTING” and similar postings, then changed the maximum execution time from 30 to 20, 25, 10, 0 but nothing helped.

     [INFO] BackWPup 3.6.0; A project of Inpsyde GmbH
    [INFO] WordPress 4.9.6 on https://www.xxx.de/
    [INFO] Log Level: Normal
    [INFO] BackWPup job: Auftrag mit der ID 5
    [INFO] Logfile is: backwpup_log_f25bab_2018-06-19_11-44-12.html
    [INFO] Backup file is: 2018-06-19_11-44-12_WPZFXK5Q05.zip
    [19-Jun-2018 11:44:12] 1. Try to backup database …
    [19-Jun-2018 11:44:12] Connected to database xxx on localhost
    [19-Jun-2018 11:44:14] Added database dump "xxx.sql.gz" with 1,48 MB to backup file list
    [19-Jun-2018 11:44:14] Database backup done!
    [19-Jun-2018 11:44:14] 1. Trying to make a list of folders to back up …
    [19-Jun-2018 11:44:14] Added "wp-config.php" to backup file list
    [19-Jun-2018 11:44:14] 549 folders to backup.
    [19-Jun-2018 11:44:14] 1. Trying to generate a file with installed plugin names …
    [19-Jun-2018 11:44:14] Added plugin list file "xxx.pluginlist.2018-06-19.txt" with 3,71 KB to backup file list.
    [19-Jun-2018 11:44:14] 1. Trying to generate a manifest file …
    [19-Jun-2018 11:44:14] Added manifest.json file with 7,04 KB to backup file list.
    [19-Jun-2018 11:44:14] 1. Trying to create backup archive …
    [19-Jun-2018 11:44:15] Compressing files as ZipArchive. Please be patient, this may take a moment.
    [19-Jun-2018 11:50:05] WARNING: Signal "SIGTERM" (Termination signal) is sent to script!
    [19-Jun-2018 11:50:05] WARNING: Signal "SIGTERM" (Termination signal) is sent to script!
    [19-Jun-2018 11:50:06] 2. Trying to create backup archive …
    [19-Jun-2018 11:52:10] WARNING: Signal "SIGTERM" (Termination signal) is sent to script!
    [19-Jun-2018 11:52:10] WARNING: Signal "SIGTERM" (Termination signal) is sent to script!
    [19-Jun-2018 11:52:12] 3. Trying to create backup archive …
    [19-Jun-2018 12:01:43] WARNING: Job restarts due to inactivity for more than 5 minutes.
    [19-Jun-2018 12:01:43] ERROR: Step aborted: too many attempts!
    [19-Jun-2018 12:01:43] 1. Try to send backup file to an FTP server …
    [19-Jun-2018 12:01:43] Connected to FTP server: ftp.edletorten.de:21
    [19-Jun-2018 12:01:43] FTP client command: USER edletort
    [19-Jun-2018 12:01:43] FTP server response: User edletort logged in.
    [19-Jun-2018 12:01:43] FTP client command: SYST
    [19-Jun-2018 12:01:43] FTP server reply: UNIX
    [19-Jun-2018 12:01:43] FTP current folder is: /wordpressbackupzips/
    [19-Jun-2018 12:01:43] FTP client command: PASV
    [19-Jun-2018 12:01:43] FTP server reply: Entering passive mode
    [19-Jun-2018 12:01:43] ERROR: Job has ended with errors in 1051 seconds. You must resolve the errors for correct execution.
    

    What else can I do to run BackWPup smoothly as formerly.

Viewing 2 replies - 1 through 2 (of 2 total)
  • Plugin Support duongcuong96

    (@duongcuong96)

    Hi @benuzar
    WARNING: Signal “SIGTERM” mean that your server has terminated the backup job when it running, please try to set Reduce server load to maximum ( BackWPUp -> Settings -> Jobs tab -> Reduce server load ) and then try again.
    If it still not works, please contact your hoster and tell them about this problem.
    Hope that help 🙂

    Hi duongcuong96,

    thank you for advise. I reduced the server load to maximum but it didn’t help. Then I contacted my hoster and he changed a few parameters for my space and now it seems to work properly.

    Best regards

Viewing 2 replies - 1 through 2 (of 2 total)
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