Errors Creating Reader

  • Resolved Howdy_McGee

    (@howdy_mcgee)


    3 years, 6 months ago

    Hello,

    I have a website hosted with Pantheon and in the admin panel I keep running into errors:

    Error while creating reader for "/wp-content/uploads/GeoLite2-City.mmdb": Error opening database file (/wp-content/uploads/GeoLite2-City.mmdb). Is this a valid MaxMind DB file?Selected data source: Maxmind File Database (file does not exist or is not readable) (updated weekly)

    I have a valid license and have the following option selected:

    – Automatic download & update of Maxmind GeoIP Lite City

    I’ve checked “Caching Disabled” under the General Options. Any suggestions on how I can go about debugging this issue?

Viewing 3 replies - 1 through 3 (of 3 total)
  • Plugin Author Benjamin Pick

    (@benjamin4)

    3 years, 5 months ago

    I suppose the mmdb file was downloaded incompletely or so. Can you delete the file and click again on manual update?

    Thread Starter Howdy_McGee

    (@howdy_mcgee)

    3 years, 5 months ago

    Hello,

    Thanks for the reply! We actually did try that but it couldn’t regenerate the file. Then we tried giving it a full path to the file and it also couldn’t find it. I believe it’s probably a Pantheon issue. They have their own folder structure setup, locked down, and symlinked. I.E. it’s not a traditional setup. For the past 6 months it worked as expected but just broke in maybe the past 2. In the end to solve the issue we just switched from MaxMind to HostIP.info Web-API and so far it’s worked for us.

    In any case thanks for putting together and support this plugin. Hope all is well!

    Plugin Author Benjamin Pick

    (@benjaminpick)

    3 years, 5 months ago

    You could set a custom mmdb folder via a wordpress filter – not sure which folder is appropriate though, I was hoping using the wp-uploads folder is failsafe (but Woocommerce also does a lot more detecting there to support Cloud filebuckets and so on).

    I have added a new filter geoip_detect_get_abs_mmdb_filename for this, you can try the beta version of the plugin.
    https://github.com/yellowtree/geoip-detect/wiki/Beta-Testing

Viewing 3 replies - 1 through 3 (of 3 total)
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