Title: errors accessing the site administration
Last modified: February 4, 2025

---

# errors accessing the site administration

 *  Resolved [almendron](https://wordpress.org/support/users/almendron/)
 * (@almendron)
 * [1 year, 4 months ago](https://wordpress.org/support/topic/errors-accessing-the-site-administration/)
 * Server: local.
   WordPress: 6.7.1Jetpack: 14.3PHP: 8.2.4
 * Errors:
   ( ! ) Warning: dns_get_record(): DNS Query failed in C:\wamp64\www\artehistoria\
   wp-content\plugins\jetpack\jetpack_vendor\automattic\jetpack-status\src\class-
   host.php on line _149_
 * ( ! ) Warning: foreach() argument must be of type array|object, bool given in
   C:\wamp64\www\artehistoria\wp-content\plugins\jetpack\jetpack_vendor\automattic\
   jetpack-status\src\class-host.php on line _151_
 * Errors prevent access to the control panel options.
 * Note: the error is intermittent.
    -  This topic was modified 1 year, 4 months ago by [almendron](https://wordpress.org/support/users/almendron/).

Viewing 15 replies - 1 through 15 (of 20 total)

1 [2](https://wordpress.org/support/topic/errors-accessing-the-site-administration/page/2/?output_format=md)
[→](https://wordpress.org/support/topic/errors-accessing-the-site-administration/page/2/?output_format=md)

 *  Plugin Support [Chatoxz (a11n)](https://wordpress.org/support/users/chatoxz/)
 * (@chatoxz)
 * [1 year, 4 months ago](https://wordpress.org/support/topic/errors-accessing-the-site-administration/#post-18290465)
 * Hello there,
    Sebastian from Jetpack here. I hope you are doing well, and thanks
   for reaching out.
 * For the first warning, the “dns_get_record(): DNS Query failed” warning indicates
   that the function was unable to retrieve DNS records for the specified domain,
   often due to an invalid domain name or a network issue. 
 * For the second warning we will need to take a closer look. Could you please post
   your site URL here so that we can have a look?
 * If you want it to remain private, you can also contact us via this contact form:
 * [https://jetpack.com/contact-support/?rel=support&hpi=1](https://jetpack.com/contact-support/?rel=support&hpi=1)
 * If you choose to reach out directly, please include a link to this thread.
 * That said, these are warnings and should not be an issue when accessing your 
   site. If you cannot get into your WP Admin dashboard, you should look at the 
   error logs for more details.
 * Let us know what you find out.
 * Warm regards,
 *  Thread Starter [almendron](https://wordpress.org/support/users/almendron/)
 * (@almendron)
 * [1 year, 4 months ago](https://wordpress.org/support/topic/errors-accessing-the-site-administration/#post-18292215)
 * I work the local. I have three sites with the same theme. Also with the same 
   plugins.
   The error only appears on one of them. I have deactivated all plugins
   except JetPack and activated the Twenty Twenty-Three theme. The error does not
   disappear.
 * I can access the administration, but the error information pushes the menu down
   and the options cannot be accessed.
   The error information is displayed even if
   I select ‘false’ for WP_DEBUG.
 * [View full error log](https://www.almendron.com/compartir/jetpack/debug.log)
 *  Thread Starter [almendron](https://wordpress.org/support/users/almendron/)
 * (@almendron)
 * [1 year, 4 months ago](https://wordpress.org/support/topic/errors-accessing-the-site-administration/#post-18298295)
 * Have you found the solution?
 * I have found that the error has been reported by more people.
 * Example: [https://wordpress.org/support/topic/dns_get_record-warning-on-localhost/](https://wordpress.org/support/topic/dns_get_record-warning-on-localhost/)
 *  Plugin Contributor [Stef (a11n)](https://wordpress.org/support/users/erania-pinnera/)
 * (@erania-pinnera)
 * [1 year, 4 months ago](https://wordpress.org/support/topic/errors-accessing-the-site-administration/#post-18298453)
 * Hey there, [@almendron](https://wordpress.org/support/users/almendron/),
 * Thanks for the follow-up – we’re still investigating both your case and the [one you linked](https://wordpress.org/support/topic/dns_get_record-warning-on-localhost/).
 * We tried to access the logs you linked above, but we got a [Forbidden page](https://www.almendron.com/compartir/jetpack/debug.log);
   would you like to send us a file via email? You can use [this contact form](https://jetpack.com/contact-support/?rel=support&hpi=1)
   and mention this thread so we can connect the dots.
 * That said, can you confirm the following for me?
    - are your site on [Offline mode](https://jetpack.com/support/offline-mode/)
      at all?
    - does the warning persists if you deactivate and delete Jetpack entirely, and
      then trying to reinstall it? To remove Jetpack, you can FTP into your site
      and delete the folder wp-content/plugins/jetpack. (If you’re not sure how 
      to do this, ask your hosting company for help.) After that’s done, you can
      reinstall Jetpack by [following these instructions](http://jetpack.me/support/installing-jetpack/).
    - have you reported this to your hosting provider? The intermittent nature of
      the issue would suggest that it could be due to a server settings that needs
      to be addressed.
 * As my colleague mentioned above, it would be very useful for us to examine your
   site directly, so it would be great if you could share your URL.
 * Let me know what you find out, and thanks for sorting this out with us!
 *  Thread Starter [almendron](https://wordpress.org/support/users/almendron/)
 * (@almendron)
 * [1 year, 4 months ago](https://wordpress.org/support/topic/errors-accessing-the-site-administration/#post-18298900)
 * Intermittent error: My mistake. On one of the sites I deactivated the plugin 
   and I thought it was fixed. The error is permanent.
 * I deactivate JepPack: error disappears
   Delete – Install – Activate: error returns
 * are your site on Offline mode at all? Yes.
 * have you reported this to your hosting provider? I work on local (localhost with
   wampserver).
   It is not a wampserver problem as the error only appears on two 
   of the three sites.
 * Forbidden page. I don’t get it. I upload the file with TXT extension: [https://www.almendron.com/compartir/jetpack/debug.txt](https://www.almendron.com/compartir/jetpack/debug.txt)
   
   Please confirm that it is legible now
 *  Thread Starter [almendron](https://wordpress.org/support/users/almendron/)
 * (@almendron)
 * [1 year, 4 months ago](https://wordpress.org/support/topic/errors-accessing-the-site-administration/#post-18298919)
 * I have discovered the following: if I activate the ‘[Query Monitor](https://wordpress.org/plugins/query-monitor/)’
   plugin, then the error disappears.
 * This plugin was the only difference between the three sites. The error did not
   occur on the one where this plugin was installed.
 * *********************************
 * Correction: the error persists but is no longer displayed. The ‘Query Monitor’
   plugin shows the two warnings.
    -  This reply was modified 1 year, 4 months ago by [almendron](https://wordpress.org/support/users/almendron/).
 *  Plugin Contributor [Stef (a11n)](https://wordpress.org/support/users/erania-pinnera/)
 * (@erania-pinnera)
 * [1 year, 4 months ago](https://wordpress.org/support/topic/errors-accessing-the-site-administration/#post-18301501)
 * Hi there, [@almendron](https://wordpress.org/support/users/almendron/),
 * Thanks for the follow-up – if I get this all right, the issue persists despite
   it’s not flagged by the Query Monitor plugin, am I correct?
 * If so, we still would like to investigate it to understand what’s causing it 
   since it seems to be related to Jetpack.
 * We checked the new link you shared where there should be the error logs, but 
   this time we got a `Pagina de error`:
 * [https://cloudup.com/c0UIe5aYsSp](https://cloudup.com/c0UIe5aYsSp)
 * If it helps sharing the error logs, as we can’t access the pages you shared where
   the logs should be present, you could contact us via [contact form](https://jetpack.com/contact-support/?rel=support&hpi=1).(
   If you choose to reach out directly, please include a link to this thread).
 *  Thread Starter [almendron](https://wordpress.org/support/users/almendron/)
 * (@almendron)
 * [1 year, 4 months ago](https://wordpress.org/support/topic/errors-accessing-the-site-administration/#post-18301830)
 * You are spelling the URL wrong. It’s not “/compartir/jetpack/**debug.txtPlease**“
 *     ```wp-block-code
       91.201.160.79:49878 - - [12/Feb/2025:13:55:06 +0100] "GET /compartir/jetpack/debug.txtPlease HTTP/2.0" 302 192 "-" "Mozilla/5.0 (Macintosh; Intel Mac OS X 10_15_7) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/132.0.0.0 Safari/537.36" 507 "0.012/s"
       ```
   
 * but “/compartir/jetpack/debug.txt”
 * [https://www.almendron.com/compartir/jetpack/debug.txt](https://www.almendron.com/compartir/jetpack/debug.txt)
 * Query Monitor enabled: the error is not displayed on the screen, but the plugin
   reports both errors.
 *     ```wp-block-code
       [07-Feb-2025 170143 UTC] PHP Warning  dns_get_record() DNS Query failed in Cwamp64wwwblogwp-contentpluginsjetpackjetpack_vendorautomatticjetpack-statussrcclass-host.php on line 149[07-Feb-2025 170143 UTC] PHP Stack trace[07-Feb-2025 170143 UTC] PHP   1. {main}() Cwamp64wwwblogwp-adminindex.php0[07-Feb-2025 170143 UTC] PHP   2. require_once() Cwamp64wwwblogwp-adminindex.php137[07-Feb-2025 170143 UTC] PHP   3. do_action($hook_name = 'admin_print_scripts') Cwamp64wwwblogwp-adminadmin-header.php148[07-Feb-2025 170143 UTC] PHP   4. WP_Hook-do_action($args = [0 = '']) Cwamp64wwwblogwp-includesplugin.php517[07-Feb-2025 170143 UTC] PHP   5. WP_Hook-apply_filters($value = '', $args = [0 = '']) Cwamp64wwwblogwp-includesclass-wp-hook.php348[07-Feb-2025 170143 UTC] PHP   6. AutomatticJetpackAssetsScript_Datarender_script_data('') Cwamp64wwwblogwp-includesclass-wp-hook.php324[07-Feb-2025 170143 UTC] PHP   7. AutomatticJetpackAssetsScript_Dataget_admin_script_data() Cwamp64wwwblogwp-contentpluginsjetpackjetpack_vendorautomatticjetpack-assetssrcclass-script-data.php86[07-Feb-2025 170143 UTC] PHP   8. apply_filters($hook_name = 'jetpack_admin_js_script_data', $value = ['site' = ['admin_url' = 'httplocalhostblogwp-admin', 'date_format' = 'l, j de F de Y', 'icon' = '', 'is_multisite' = FALSE, 'plan' = [...], 'rest_nonce' = '3165104b8d', 'rest_root' = 'httplocalhostblogwp-json', 'title' = 'Bitácora Almendrón', 'wp_version' = '6.7.1', 'wpcom' = [...]], 'user' = ['current_user' = [...]]]) Cwamp64wwwblogwp-contentpluginsjetpackjetpack_vendorautomatticjetpack-assetssrcclass-script-data.php146[07-Feb-2025 170143 UTC] PHP   9. WP_Hook-apply_filters($value = ['site' = ['admin_url' = 'httplocalhostblogwp-admin', 'date_format' = 'l, j de F de Y', 'icon' = '', 'is_multisite' = FALSE, 'plan' = [...], 'rest_nonce' = '3165104b8d', 'rest_root' = 'httplocalhostblogwp-json', 'title' = 'Bitácora Almendrón', 'wp_version' = '6.7.1', 'wpcom' = [...]], 'user' = ['current_user' = [...]]], $args = [0 = ['site' = [...], 'user' = [...]]]) Cwamp64wwwblogwp-includesplugin.php205[07-Feb-2025 170143 UTC] PHP  10. AutomatticJetpackPublicizePublicize_Script_Dataset_admin_script_data($data = ['site' = ['admin_url' = 'httplocalhostblogwp-admin', 'date_format' = 'l, j de F de Y', 'icon' = '', 'is_multisite' = FALSE, 'plan' = [...], 'rest_nonce' = '3165104b8d', 'rest_root' = 'httplocalhostblogwp-json', 'title' = 'Bitácora Almendrón', 'wp_version' = '6.7.1', 'wpcom' = [...]], 'user' = ['current_user' = [...]], 'connection' = ['apiRoot' = 'httplocalhostblogwp-json', 'apiNonce' = '3165104b8d', 'registrationNonce' = '9a47455013', 'connectionStatus' = [...], 'userConnectionData' = [...], 'connectedPlugins' = [...], 'wpVersion' = '6.7.1', 'siteSuffix' = 'localhostblog', 'connectionErrors' = [...], 'isOfflineMode' = TRUE, 'calypsoEnv' = '']]) Cwamp64wwwblogwp-includesclass-wp-hook.php324[07-Feb-2025 170143 UTC] PHP  11. AutomatticJetpackStatusHost-get_known_host_guess() Cwamp64wwwblogwp-contentpluginsjetpackjetpack_vendorautomatticjetpack-publicizesrcclass-publicize-script-data.php73[07-Feb-2025 170143 UTC] PHP  12. AutomatticJetpackStatusHost-get_hosting_provider_by_nameserver($domain = 'localhost') Cwamp64wwwblogwp-contentpluginsjetpackjetpack_vendorautomatticjetpack-statussrcclass-host.php273[07-Feb-2025 170143 UTC] PHP  13. AutomatticJetpackStatusHost-get_nameserver_dns_records($domain = 'localhost') Cwamp64wwwblogwp-contentpluginsjetpackjetpack_vendorautomatticjetpack-statussrcclass-host.php219[07-Feb-2025 170143 UTC] PHP  14. dns_get_record($hostname = 'localhost', $type = 2) Cwamp64wwwblogwp-contentpluginsjetpackjetpack_vendorautomatticjetpack-statussrcclass-host.php149[07-Feb-2025 170143 UTC] PHP Warning  foreach() argument must be of type arrayobject, bool given in Cwamp64wwwblogwp-contentpluginsjetpackjetpack_vendorautomatticjetpack-statussrcclass-host.php on line 151[07-Feb-2025 170143 UTC] PHP Stack trace[07-Feb-2025 170143 UTC] PHP   1. {main}() Cwamp64wwwblogwp-adminindex.php0[07-Feb-2025 170143 UTC] PHP   2. require_once() Cwamp64wwwblogwp-adminindex.php137[07-Feb-2025 170143 UTC] PHP   3. do_action($hook_name = 'admin_print_scripts') Cwamp64wwwblogwp-adminadmin-header.php148[07-Feb-2025 170143 UTC] PHP   4. WP_Hook-do_action($args = [0 = '']) Cwamp64wwwblogwp-includesplugin.php517[07-Feb-2025 170143 UTC] PHP   5. WP_Hook-apply_filters($value = '', $args = [0 = '']) Cwamp64wwwblogwp-includesclass-wp-hook.php348[07-Feb-2025 170143 UTC] PHP   6. AutomatticJetpackAssetsScript_Datarender_script_data('') Cwamp64wwwblogwp-includesclass-wp-hook.php324[07-Feb-2025 170143 UTC] PHP   7. AutomatticJetpackAssetsScript_Dataget_admin_script_data() Cwamp64wwwblogwp-contentpluginsjetpackjetpack_vendorautomatticjetpack-assetssrcclass-script-data.php86[07-Feb-2025 170143 UTC] PHP   8. apply_filters($hook_name = 'jetpack_admin_js_script_data', $value = ['site' = ['admin_url' = 'httplocalhostblogwp-admin', 'date_format' = 'l, j de F de Y', 'icon' = '', 'is_multisite' = FALSE, 'plan' = [...], 'rest_nonce' = '3165104b8d', 'rest_root' = 'httplocalhostblogwp-json', 'title' = 'Bitácora Almendrón', 'wp_version' = '6.7.1', 'wpcom' = [...]], 'user' = ['current_user' = [...]]]) Cwamp64wwwblogwp-contentpluginsjetpackjetpack_vendorautomatticjetpack-assetssrcclass-script-data.php146[07-Feb-2025 170143 UTC] PHP   9. WP_Hook-apply_filters($value = ['site' = ['admin_url' = 'httplocalhostblogwp-admin', 'date_format' = 'l, j de F de Y', 'icon' = '', 'is_multisite' = FALSE, 'plan' = [...], 'rest_nonce' = '3165104b8d', 'rest_root' = 'httplocalhostblogwp-json', 'title' = 'Bitácora Almendrón', 'wp_version' = '6.7.1', 'wpcom' = [...]], 'user' = ['current_user' = [...]]], $args = [0 = ['site' = [...], 'user' = [...]]]) Cwamp64wwwblogwp-includesplugin.php205[07-Feb-2025 170143 UTC] PHP  10. AutomatticJetpackPublicizePublicize_Script_Dataset_admin_script_data($data = ['site' = ['admin_url' = 'httplocalhostblogwp-admin', 'date_format' = 'l, j de F de Y', 'icon' = '', 'is_multisite' = FALSE, 'plan' = [...], 'rest_nonce' = '3165104b8d', 'rest_root' = 'httplocalhostblogwp-json', 'title' = 'Bitácora Almendrón', 'wp_version' = '6.7.1', 'wpcom' = [...]], 'user' = ['current_user' = [...]], 'connection' = ['apiRoot' = 'httplocalhostblogwp-json', 'apiNonce' = '3165104b8d', 'registrationNonce' = '9a47455013', 'connectionStatus' = [...], 'userConnectionData' = [...], 'connectedPlugins' = [...], 'wpVersion' = '6.7.1', 'siteSuffix' = 'localhostblog', 'connectionErrors' = [...], 'isOfflineMode' = TRUE, 'calypsoEnv' = '']]) Cwamp64wwwblogwp-includesclass-wp-hook.php324[07-Feb-2025 170143 UTC] PHP  11. AutomatticJetpackStatusHost-get_known_host_guess() Cwamp64wwwblogwp-contentpluginsjetpackjetpack_vendorautomatticjetpack-publicizesrcclass-publicize-script-data.php73[07-Feb-2025 170143 UTC] PHP  12. AutomatticJetpackStatusHost-get_hosting_provider_by_nameserver($domain = 'localhost') Cwamp64wwwblogwp-contentpluginsjetpackjetpack_vendorautomatticjetpack-statussrcclass-host.php273[07-Feb-2025 170143 UTC] PHP  13. AutomatticJetpackStatusHost-get_nameserver_dns_records($domain = 'localhost') Cwamp64wwwblogwp-contentpluginsjetpackjetpack_vendorautomatticjetpack-statussrcclass-host.php219
       ```
   
 *  Plugin Support [lastsplash (a11n)](https://wordpress.org/support/users/lastsplash/)
 * (@lastsplash)
 * [1 year, 3 months ago](https://wordpress.org/support/topic/errors-accessing-the-site-administration/#post-18306802)
 * Hi [@almendron](https://wordpress.org/support/users/almendron/) –
 * Have you added the `define( 'JETPACK_DEV_DEBUG', true );` line to your site’s`
   wp-config.php`? If not, please try that ([instructions here](https://jetpack.com/support/offline-mode/)).
   That should prevent the failing DNS lookup.
 *  Thread Starter [almendron](https://wordpress.org/support/users/almendron/)
 * (@almendron)
 * [1 year, 3 months ago](https://wordpress.org/support/topic/errors-accessing-the-site-administration/#post-18307263)
 * I have added `define( 'JETPACK_DEV_DEBUG', true );` and the error persists
 *  Plugin Support [lastsplash (a11n)](https://wordpress.org/support/users/lastsplash/)
 * (@lastsplash)
 * [1 year, 3 months ago](https://wordpress.org/support/topic/errors-accessing-the-site-administration/#post-18311885)
 * Hi [@almendron](https://wordpress.org/support/users/almendron/) –
 * Thanks for giving that a try.
 * I’ve asked our development team to take a look, and we’ll let you know here as
   soon as we have a response.
 * Thanks for your patience so far.
 * (Internal Reference #: JP-ISS-9550)
    -  This reply was modified 1 year, 3 months ago by [lastsplash (a11n)](https://wordpress.org/support/users/lastsplash/).
      Reason: added internal reference
 *  Plugin Support [Animesh Gaurav](https://wordpress.org/support/users/bizanimesh/)
 * (@bizanimesh)
 * [1 year, 3 months ago](https://wordpress.org/support/topic/errors-accessing-the-site-administration/#post-18322064)
 * Hey [@almendron](https://wordpress.org/support/users/almendron/) – since you 
   are using Jetpack in offline mode, for now, could you please go to `wp-config.
   php` file and add these there:
 *     ```wp-block-code
       define('WP_DEBUG', false);define('WP_DEBUG_DISPLAY', false);
       ```
   
 * If these are already added there. then please just change `true` value to `false`
   as mentioned above. And if you don’t see them there, then please add them just
   before the `/* That's all, stop editing! Happy publishing. */` line.
 * Once you turn off the offline mode, you may change these values to `true` later
   and check if the error still shows when you are not running Jetpack in offline
   mode.
 * _Reference for us: gh-9550-jpop-issues_
 *  Thread Starter [almendron](https://wordpress.org/support/users/almendron/)
 * (@almendron)
 * [1 year, 3 months ago](https://wordpress.org/support/topic/errors-accessing-the-site-administration/#post-18322147)
 * Test number 1:
   Query Monitor plugin activated – WP_DEBUG and WP_DEBUG_DISPLAY
   false.Errors are not displayed on the screen. The plugin reports the two errors
   in the corresponding section.
 * Test number 2:
   Query Monitor plugin deactivatedWP_DEBUG and WP_DEBUG_DISPLAY:
   It does not matter whether it is ‘false’ or ‘true’. The result is the same: Errors
   are displayed on the screen. The error description pushes the menu down and the
   various commands are not accessible.
 * JETPACK_DEV_DEBUG: It does not matter whether it is ‘false’ or ‘true’. The result
   is the same.
 *  Plugin Support [lastsplash (a11n)](https://wordpress.org/support/users/lastsplash/)
 * (@lastsplash)
 * [1 year, 3 months ago](https://wordpress.org/support/topic/errors-accessing-the-site-administration/#post-18331296)
 * Hi [@almendron](https://wordpress.org/support/users/almendron/) –
 * We test this using another local development tool (Local) and could not reproduce
   the issue. One thing we noticed there is that the `wp-config.php` file has the`
   WP_ENVIRONMENT_TYPE` set:
 * `define( 'WP_ENVIRONMENT_TYPE', 'local' );`
 * I’d suggest setting that and seeing if you still get the issue.
 * Let us know how it goes.
 *  Thread Starter [almendron](https://wordpress.org/support/users/almendron/)
 * (@almendron)
 * [1 year, 3 months ago](https://wordpress.org/support/topic/errors-accessing-the-site-administration/#post-18331996)
 * I have added what you have told me and the problem is not solved.

Viewing 15 replies - 1 through 15 (of 20 total)

1 [2](https://wordpress.org/support/topic/errors-accessing-the-site-administration/page/2/?output_format=md)
[→](https://wordpress.org/support/topic/errors-accessing-the-site-administration/page/2/?output_format=md)

The topic ‘errors accessing the site administration’ is closed to new replies.

 * ![](https://ps.w.org/jetpack/assets/icon.svg?rev=2819237)
 * [Jetpack - WP Security, Backup, Speed, & Growth](https://wordpress.org/plugins/jetpack/)
 * [Frequently Asked Questions](https://wordpress.org/plugins/jetpack/#faq)
 * [Support Threads](https://wordpress.org/support/plugin/jetpack/)
 * [Active Topics](https://wordpress.org/support/plugin/jetpack/active/)
 * [Unresolved Topics](https://wordpress.org/support/plugin/jetpack/unresolved/)
 * [Reviews](https://wordpress.org/support/plugin/jetpack/reviews/)

 * 20 replies
 * 7 participants
 * Last reply from: [Stef (a11n)](https://wordpress.org/support/users/erania-pinnera/)
 * Last activity: [1 year, 3 months ago](https://wordpress.org/support/topic/errors-accessing-the-site-administration/page/2/#post-18339455)
 * Status: resolved