Title: errors 503 and 502
Last modified: August 21, 2016

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# errors 503 and 502

 *  [LibrarianJenn2012](https://wordpress.org/support/users/librarianjenn2012/)
 * (@librarianjenn2012)
 * [12 years, 5 months ago](https://wordpress.org/support/topic/errors-503-and-502/)
 * I updated this plugin and one of our website’s pages dropped. The support team
   at WordPress isolated the problem to this plugin; we have had this plugin since
   our website went live without any issues, so I assume it was this most recent
   update. As soon as I deactivate this plugin the affected page comes right back.
 * [http://wordpress.org/plugins/jetpack/](http://wordpress.org/plugins/jetpack/)

Viewing 1 replies (of 1 total)

 *  Plugin Author [Jeremy Herve](https://wordpress.org/support/users/jeherve/)
 * (@jeherve)
 * Jetpack Mechanic 🚀
 * [12 years, 5 months ago](https://wordpress.org/support/topic/errors-503-and-502/#post-4383589)
 * Could you try to log in to your site via FTP, delete the Jetpack plugin folder,
   and reinstall the plugin manually as explained here:
    [http://codex.wordpress.org/Managing_Plugins#Manual_Plugin_Installation](http://codex.wordpress.org/Managing_Plugins#Manual_Plugin_Installation)
 * If that doesn’t help, could you check your server error logs to find out more
   about the errors? The exact error message might give us extra details about the
   problem.
    If you don’t know how to access your server error logs, your hosting
   provider should be able to help.
 * Thanks!

Viewing 1 replies (of 1 total)

The topic ‘errors 503 and 502’ is closed to new replies.

 * ![](https://ps.w.org/jetpack/assets/icon.svg?rev=2819237)
 * [Jetpack - WP Security, Backup, Speed, & Growth](https://wordpress.org/plugins/jetpack/)
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## Tags

 * [error 503](https://wordpress.org/support/topic-tag/error-503/)
 * [error-502](https://wordpress.org/support/topic-tag/error-502/)

 * 1 reply
 * 2 participants
 * Last reply from: [Jeremy Herve](https://wordpress.org/support/users/jeherve/)
 * Last activity: [12 years, 5 months ago](https://wordpress.org/support/topic/errors-503-and-502/#post-4383589)
 * Status: not resolved