Errors 404 slowing site down

Resolved

SkipperRi

(@skipperri)

3 months, 2 weeks ago

Hello there,

I’m having a huge problem with this plugin, unfortunately.

For unknown reason, plugin generate so many errors 404 and the site then became almost unresponsive.

List of errors is below.

GET https://fit-perform.eu/wp-content/plugins/ultimate-member/assets/libs/pickadate/default.date.min.css?ver=3.6.2 net::ERR_ABORTED 404 (Not Found)
fit-perform.eu/:38

       GET https://fit-perform.eu/wp-content/plugins/ultimate-member/assets/css/common.min.css?ver=2.10.1 net::ERR_ABORTED 404 (Not Found)

fit-perform.eu/:34

       GET https://fit-perform.eu/wp-content/plugins/ultimate-member/assets/libs/pickadate/default.time.min.css?ver=3.6.2 net::ERR_ABORTED 404 (Not Found)

fit-perform.eu/:40

       GET https://fit-perform.eu/wp-content/plugins/ultimate-member/assets/css/um-styles.min.css?ver=2.10.1 net::ERR_ABORTED 404 (Not Found)

fit-perform.eu/:39

       GET https://fit-perform.eu/wp-content/plugins/ultimate-member/assets/css/um-responsive.min.css?ver=2.10.1 net::ERR_ABORTED 404 (Not Found)

fit-perform.eu/:43

       GET https://fit-perform.eu/wp-content/plugins/ultimate-member/assets/css/um-account.min.css?ver=2.10.1 net::ERR_ABORTED 404 (Not Found)

fit-perform.eu/:1658

       GET https://fit-perform.eu/wp-content/plugins/ultimate-member/assets/libs/pickadate/picker.min.js?ver=3.6.2 net::ERR_ABORTED 404 (Not Found)

fit-perform.eu/:45

       GET https://fit-perform.eu/wp-content/plugins/ultimate-member/assets/css/um-old-default.min.css?ver=2.10.1 net::ERR_ABORTED 404 (Not Found)

fit-perform.eu/:42

       GET https://fit-perform.eu/wp-content/plugins/ultimate-member/assets/css/um-profile.min.css?ver=2.10.1 net::ERR_ABORTED 404 (Not Found)

fit-perform.eu/:1659

       GET https://fit-perform.eu/wp-content/plugins/ultimate-member/assets/libs/pickadate/picker.date.min.js?ver=3.6.2 net::ERR_ABORTED 404 (Not Found)

fit-perform.eu/:25

       GET https://fit-perform.eu/wp-content/plugins/ultimate-member/assets/css/um-modal.min.css?ver=2.10.1 net::ERR_ABORTED 404 (Not Found)

fit-perform.eu/:30

       GET https://fit-perform.eu/wp-content/plugins/ultimate-member/assets/css/um-fileupload.min.css?ver=2.10.1 net::ERR_ABORTED 404 (Not Found)

fit-perform.eu/:37

       GET https://fit-perform.eu/wp-content/plugins/ultimate-member/assets/css/um-fontawesome.min.css?ver=6.5.2 net::ERR_ABORTED 404 (Not Found)

fit-perform.eu/:44

       GET https://fit-perform.eu/wp-content/plugins/ultimate-member/assets/css/um-misc.min.css?ver=2.10.1 net::ERR_ABORTED 404 (Not Found)

How can I solve this problem?

Thanks in advance.

The page I need help with: [log in to see the link]

Viewing 8 replies - 1 through 8 (of 8 total)

missveronica
(@missveronicatv)

3 months, 2 weeks ago

@skipperri

I think you have an issue with the “WP Rocket” plugin.
Deactivate the plugin and test your pages.

<!– This website is like a Rocket, isn’t it? Performance optimized by WP Rocket…..

For the UM pages no caching at all.

https://docs.ultimatemember.com/article/1595-caching-problems

Thread Starter SkipperRi
(@skipperri)

3 months, 2 weeks ago

Hello,

thank you for the reply. I think that’s not a problem, because even before WP rocket same problem occurred.

best regards

missveronica
(@missveronicatv)

3 months, 2 weeks ago

@skipperri

Look at the folders where assets are missing
if you have the scripts or not.
Use FTP client or cPanel filemanager.

Try to do a reinstall of UM with the “WP Rollback” plugin.

https://wordpress.org/plugins/wp-rollback/

Thread Starter SkipperRi
(@skipperri)

3 months, 2 weeks ago

Thank you so much for reply. I checked the folders of plugin, scripts are there, but without version number in their names, and I think that’s causing problem.

missveronica
(@missveronicatv)

3 months, 2 weeks ago

@skipperri

Version suffixes are created by UM
to force browser reload after an UM version update.

Try to ask your Web hosting support why the assets are not loading
maybe there are folder access restrictions.

Thread Starter SkipperRi
(@skipperri)

3 months, 2 weeks ago

Thank you! So, I should exclude pages with UM from using WP Rocket?

Regards

missveronica
(@missveronicatv)

3 months, 2 weeks ago

@skipperri

Yes, read the UM guide about the WP Rocket Advanced Rules to exclude UM pages.

Plugin Support andrewshu
(@andrewshu)

3 months ago

Hi @skipperri

This thread has been inactive for a while so we’re going to go ahead and mark it Resolved.2

Please feel free to re-open this thread if any other questions come up and we’d be happy to help. 🙂

Regards

Viewing 8 replies - 1 through 8 (of 8 total)

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