Title: Errors
Last modified: November 23, 2021

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# Errors

 *  Resolved [zhuqing04](https://wordpress.org/support/users/zhuqing04/)
 * (@zhuqing04)
 * [4 years, 5 months ago](https://wordpress.org/support/topic/errors-275/)
 * Hi there,
 * I am trying this plugin with apache server, standalone wordpress installation.
   
   The website use profile builder pro to create custom user role and each user 
   will upload files to build personal profile. The goal is to protect user uploaded
   files from being accessed by public. what’s working: 1. media file protect what’s
   not working: 1. private link is showing “can’t find this page” 2. neither admin
   nor owner of the media files can access the new file link 3. after turning off
   the protection, the file is being moved back to the original folder, but the 
   file address is incorrect, therefore the file is not accessible.
 * Please advise.
    Thanks. Kathy

Viewing 1 replies (of 1 total)

 *  Plugin Author [WP Folio Team](https://wordpress.org/support/users/buildwps/)
 * (@buildwps)
 * [4 years, 4 months ago](https://wordpress.org/support/topic/errors-275/#post-15248098)
 * Hi Kathy,
 * Thanks for your email.
 * We’ve followed up but haven’t heard back from you yet.
 * Please let us know so that we can help you resolve the issue soonest, [@zhuqing04](https://wordpress.org/support/users/zhuqing04/).

Viewing 1 replies (of 1 total)

The topic ‘Errors’ is closed to new replies.

 * ![](https://ps.w.org/prevent-direct-access/assets/icon-256x256.jpg?rev=3263305)
 * [Prevent Direct Access - Protect WordPress Files](https://wordpress.org/plugins/prevent-direct-access/)
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 * 1 reply
 * 2 participants
 * Last reply from: [WP Folio Team](https://wordpress.org/support/users/buildwps/)
 * Last activity: [4 years, 4 months ago](https://wordpress.org/support/topic/errors-275/#post-15248098)
 * Status: resolved